Very good : Hotel setting, hotel garden, building layout, decoration, room 363, view on Elbe, Food quality, therme facility, personnel friendliness But negative experiences : - Personnel did their best to help us when needed in English, but at the reception desk mastering the English language was not good enough to help us out - Airco in room not working adequately for the temperatures outside, with only offered help a ventilator in the room, and the excuse that the technical problem was known and ‘being addressed’ without knowing by when. It is better to not mention airco as available on the hotel’s facilities list. - Safe in room : we had to call the page twice to reset the code , and quite sure we did not mistype - Personal safety hazard: my wife fell over a Parasol post (without parasol) on the terrace and hurt herself really badly in the face (nose, lip, chin) and her knee, requiring special wound care, and causing us to reduce/cancel/review planned activities. We put ourselves a terrace chair on top of the 2 parasol posts to prevent this happening to other guests or staff. We are not sure that the receptionist who we told about it, really understood (the English) what happened and if hotel management was briefed on the accident. We did not experience any follow up contact from anyone. - One room key had to be reprogrammed to enter the room on the day of arrival already - The 2 room keys had to be reprogrammed to enter the garage for the bikes - Safety hazard: When going up the stairs to level 4 (wellness) I found the electricity cabinet wide open. (For cooling it?) - WIFI in the room is very poor and very variable in strength across the facility, almost nowhere there is full strength and WiFi speed is too low to be user friendly. We hope you understand why our experience is very mixed, and welcome a follow up communication from the management of the hotel about the mentioned experiences. We addressed our comments directly to you via mail 6 days ago, but as we did not receive any direct response we decided to share on Tripadvisor.
對於想要捕捉巴特尚道城市風采的旅客來説,爾布格里赫特酒店是一個理想的選擇。從酒店出發,至Krippen僅有700m遠。附近很多景點,包括Personenaufzug Bad Schandau、St.Johanniskriche和Museum Bad Schandau Erich Wustmann都離酒店不遠。酒店坐落於Grosser Zschirnstein邊,附近還有很多景點包括Dorfbachklamm和Falkenstein。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒店設有桑拿浴室,確保您下榻期間愉快、愜意。酒店的會議廳提供優質服務,是眾多商旅客選擇入住這裏的原因。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
對於想要捕捉基希瓦城市風采的旅客來説,BEI SCHUMANN酒店是一個理想的選擇。酒店距離Bautzen僅有9km。從酒店出發可方便前往市內的眾多著名景點,包括Skigebiet am Malzerberg、Monchswalder Berg和Graceland Alpacas Wehrsdorf。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱和衣櫃/衣櫥,滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供拖鞋和吹風機的客房浴室是不錯的選擇。閑暇時間在酒店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Erntekranzbaude、Gourmetrestaurant JUWEL(小吃)和Gasthaus Zu Den Linden期待着您的光顧。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和按摩室。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。酒店會為旅客提供便捷的禮賓服務。