梅多蘭茲希爾頓尊盛酒店(Embassy Suites Secaucus Meadowlands Hotel)

Terrible customer service - you call and are put immediately on hold for over 30 minutes!! I was calling from the UK to ask a question and spent £45 on hold!! Why do they answer the call and put someone on hold without coming back (this happened the first call, I held for 20 minutes then ended the call),

Es mi cuarto viaje a Nueva York y llevo dos años seguidos alojándome aquí. Lo mejor es la comunicación y distancia a la Gran Manzana. Bus enfrente y te deja en la misma acera para ir y volver por unos 8.30$ id/v. En unos 20 min te pones en el centro, si bien es verdad que depende de la hora y el tráfico. Personal de hotel muy agradable e intentan solucionarte todo. Desayunos correctos para empezar la mañana. No es un buffet del otro mundo, pero lo suficiente para tomarte un café, fruta, yogourt o bollería. Habitaciones amplias y generosos con los amenities. Si no le he dado una estrella más, es porque me parece excesiva la fianza de 250$. He estado en otros hoteles y lo máximo que me han pedido ha sido 100$. Bien comunicado con los alrededores: Wallmart, locales para comer, etc...

The hotel is somewhat outdated & I found reception to not be friendly or helpful considering coming from another country & seemed like they didn't want you to ask them questions. The deposit paid should have taken 3 - 5 days to be returned & this is over the time & the deposit has still yet to be returned, utterly disappointed & would not advise anyone to stay at this establishment. I don't think the money paid to stay here was worth it.

The lactation is great and close to NY , but the rooms are smelly and not clean . I went to use the microwave and was dirty . Hair on my pillowcase and bed . I don’t know how they can charge $$$ to the room but they don’t take the time to supervise the rooms to us “the guest “ . I went to show to the front desk and nobody paid attention to me . I tried to write a review in google but they have block to write a review .

Chambre spacieuse, personnel sympa, prix raisonnable, buffet petit déjeuner tes bien, bus (prix 4.15 USD par adulte, enfant un peu moins et gratuit les dimanches) menantg directement au Port Authority (gare des bus a Manhattan.

Hotel muito bom, com ótima localização , atendimento especial e quartos limpos. Próximo a locais centros comerciais e restaurantes, e Walmart. É a segunda experiência e na última vez me surpreendi com um café da manhã maravilhoso que não conhecia.

I like this place because it’s really easy to travel but bus 320 to the city. Although interior might be a bit outdated it’s all clean and neat. Complimentary breakfast is also good and with a variety of foods I really can endorse this hotel for a city trip

This is a former Embassy Suites that closed and then reopened under a new name and management. The new owners may be Indian as nearly everyone who works here is Indian. Often that means a marginal hotel especially regarding cleanliness and service but neither is an issue here. The staff is quite good and the place is spotless. Our room was large and comfortable although ever so slightly showing signs of age. Everything worked. The WIFi was a little slow sometimes. The room lacked USB charge ports in convenient places. The bathroom had an annoying motion sensor which automatically turned on very bright lights. It could not be disabled so you were blinded with bright light even in the middle of the night. Parking is free and easy. The lobby is a stunning atrium but unfortunately nearly all of it is set up with tables for eating rather than comfortable chairs so it isn't a place to hang out. Breakfast is really great. It actually has a made to order omelet station. Location is quite good and within easy walking distance of many restaurants, a Walmart and a movie theater. The Manhattan bound NJ transit #320 bus stops just across the street and runs every 10 minutes . Room pricing is all over the place with the price doubling for the same room from March to April and increasing by yet another $100 from April to May. At those prices the place just isn't worth the money but if you find an attractive rate, by all means consider staying here.

I chose this hotel because of the location and because they offered a pool. The location is amazing, if you’re visiting NYC or surrounding areas. We visited The American Dream Mall, which is a five minute drive from Harmony Suites. We visited Manhattan, which is a short bus drive. The bus station is literally right across the road from the hotel. You can take the 320 bus into the city. We also visited the Bronx Zoo. That was a bit more of a drive, we drove ourselves. It was manageable from the hotel. There’s a few restaurant options within walking distance, as well as a Starbucks and Dunkin Donuts. So, the hotel is in a very convenient spot. Last year, we stayed across the street at the Aloft hotel. I wasn’t a huge fan of that hotel. They didn’t really offer breakfast and their pool was out of order. I wanted to stay in the same location this year, so chose Harmony Suites to try. They did have a decent breakfast. The pool was open but it was freezing cold, so we only used it once and we stayed for six days. That was a bummer because my kids were very excited to swim. The hotel lobby and breakfast area is nice. The rooms are clean and comfortable, but could use an update sooner than later. Not horrible by any means, it’s just not brand new. The staff are amazing. The staff did not wear name tags, so I am unable to mention any names, but they were all very nice. My two favorite, were two men that worked the night shift. They were both very sweet and helpful. I wanted to extend my stay and they were very pleasant. The breakfast attendant that made waffles was super helpful and kind. Even though the pool was unheated due to a part being on back order, I would give this hotel a 4 out of 5. The staff were just too friendly to give any less than that. If their pool had been in working condition, I would’ve given them a 5 out of 5. I will definitely stay here again in the future. I saw a lot of reviews before my stay complaining of a $200 or $250 dollar deposit fee. This is not accurate. They do charge a $150 deposit fee, which is stated in your email confirmation. They let you know at the time of check in, that the deposit will be returned within 35 days. This fee covers any missing items or damages to the room. Many hotels charge a deposit. I do not mind paying the extra fee, as long as it gets returned to me.