三寶壟University Stikubank （Unisbank） Semarang附近酒店

我通過應用程序預訂了這家酒店。這家酒店位於塞馬朗市中心,由simang lima關閉。當我們停車時,我們的摩托車有點混亂,因爲那裏沒有警衛可以幫助我們,所以我認爲它在客人和員工之間混合。下午4點左右開始辦理入住手續,我確實相信週末會很忙,但首先對前台團隊的第一印象感到失望。我預訂了1間大牀和非化妝室,但沒有空房,他們提供吸菸室。我們接受了,但仍然失望,我以爲他們通過應用程序獲得我的預訂時沒有仔細閱讀我們的預訂。他們只是要求我們的身份證複製它,填寫預訂表格,並提供鑰匙,但他們沒有給我們明確的酒店信息。喜歡在哪裏和什麼時候吃早餐,另一個設施。當我們到達房間時,他們說我的房間號碼是502,我試圖打開它,但是它沒有工作,我檢查了房間的小信封是503。幸運的是502號的客人不知道這個案子,因爲我搬到503號之後看到502號客人來了。房間寬敞舒適,但在我們睡覺的晚上,我可以聽到隔壁的客人打開電視直到早上,因爲我們的房間有連接門。3樓的游泳池不大,但還可以,我們看着游泳池毛巾,甚至沒有找到游泳池服務員,也沒有找到。早餐在2樓,菜單有很多選擇,您可以自己拿。當我們遇到員工時,他們幾乎很少熱情地接待客人有時我首先接待客人,我認爲他們需要改善他們的熱情。我只在前台發現1位女士在我退房時穿着灰色制服,對熱情好客印象很好,我不喜歡在我入住期間穿着橙色制服的前台1位女士,她們看起來並不在乎客人。我希望將來能有好的改善。

I really like this hotel, clean room, staff friendly and helpful. Feel welcome during check in with mr angga. Recommended hotel. Thank you for fulfil our request. We really enjoy our stay at your hotel

The staffs are very friendly. Room is quite neat and clean. They also have a connecting smoking room which can be booked by the application and confirmation to the hotel before our stays. the location is near to simpanglima. Foods are delicious and have an excellent presentation.

Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

酒店一樓每晚都沒有美女唱歌，人美歌好聽。前台也很樂於助人，酒店位置也很不錯，屬於中心位置。然後酒店旁邊就是商場，購物十分方便。

stayed twice at this centrally located hotel. It has a good bed & linen, bathroom with complete amenities, wifi is okay, and air con works fine. The service was good, staffs were helpful. The location is the best. Will definitely recommend this hotel to my family and friends. Keep up the good work

我在10月28日至30日入住。總的來說,入住過程很順利,房間也很舒適。災難發生在第二天早上6:20下去吃早餐的時候。我知道早餐從早上6點開始,我6點20分去的原因是避開人羣,選擇我們想要的座位,沒有多少女服務員,我不得不給他們打電話喝茶和咖啡。等待咖啡和茶的持續時間大約30分鐘,直到我必須一次又一次地聯繫他們。塞馬蘭幹區、丁蘇區和羅蒂庫庫斯區沒有人負責的怪異事情(我隨附了照片)。我甚至問了工作人員幾點到開始服務客人,其中一位說他們中有些人還在準備早餐,經理也沒有在餐廳待着。對於Tentrem這樣的五星級酒店來說,這是一次可怕的經歷。事實上,我在上次住宿時住在Padma Semarang時,曾有過愉快難忘的住宿和經歷。餐廳的工作人員尤其是更細心和細節。備註:請看附圖

入住當天升級到9F陽台套房, 可惜被告知陽台如果出去要加價25萬印尼盾, 房間及廁所很大, 電視大. 景觀好. 整潔 房間味道好, 內建吹風機 可惜訂一大床是雙拼床. 當天懶得去爭取了 以上

豪華房間,適合低價,友好的工作人員,如此快速的過程檢查和處理請求,附近的simpang lima semarang和RS Karadi。.推薦在semarang jawa tengah住宿和商務旅行

第一次住這家酒店,給我留下了很深的印象,所以我又做了一次預訂,以延長我的住宿。優點:房間乾淨枕頭多,讓我睡得更好牀品好,質量很好 樂於助人的員工缺點:停車場正在建設 Wifi不夠結實 我會再去嗎?絕對的。