首爾東大門廣場JW萬豪酒店

JW is 5 star because of excellent assistance and service from the Conceirge to bellboy! Oliver recommended and assisted us to book a nice dinner venue for my family at Seokparang. He even initiated to assist me in booking a cab. Mason helped us with the luggage. He even took initiative to ask us for our airport transfer car plate number so he can keep a lookout for us. He even initiated to ask us to sit inside the hotel lobby while he kept a lookout for us. As he understood we are rushing to catch the flight, he even helped us to translate to the cab uncle to hurry for us. All of them speak fluent English, are very warm hearted and takes initiative in offering excellent service with genuine smiles. Our hearts are deeply grateful to them. 5 star 🌟 because of them. 4 star for the rooms don’t have Netflix. It would be great if the family can gather over Netflix entertainment. Small issue though as the service more than cover up for everything! :) We were offered a nice river view which was romantic! Very clean hotel. Location is excellent as train station and direct bus airport limousine is just by the hotel. Great connectivity. Will definitely revisit this hotel again.