沙姆沙伊赫Star Gazer Night附近酒店

I'll start with all the positives of this hotel, beautiful structure on three levels. The rooms are spacious and clean as is the whole resort. Lots of little extras ie seeing kit, scales ect. Staff went above and beyond from Shebl and the rest of the reception team. The animation crew were fantastic, thank you Lorenza and crew, with all that they put on to entertain us ie darts, yoga, zumba, water arobics, botcha and lots more. There was also the kids club. The restaurant allowed for eating inside and out. There is a very wide range of food to suit all tastes. If vegetarian there is plenty of choice. I am gluten free and I did not struggle with any of the choices. There is a wide range of lovely looking bread but off course I couldn't eat it so I kindly asked if they had any gluten free, the answer to this was no, but I did not go without, as they produced a gluten free mix, baked a loaf in their oven and produced it at my next meal. This was the same for a gf sweet, I was given a plate of dessert especially made for me. They just go that extra mile and aim to please. The service in the restaurant is fantastic and they work very hard and are very efficient. I wish I could remember all the names two I will mention are Abanoub and Ehmer who attended to our team of 10. Ahmed mostly tended to us and made sure we always had drinks. 10 of us and he didn't even need to write it down. Again, a great team of bar staff. Over all theis hotel deserves it's rating. Now for the negative - ”The beach” this is at the front of the Sunrise Remal Beach Resort which is having a major upgrade. I will add that it does not in anyway take away from what you get at sunrise Remal Resort, but a small over congested area with the noise of building work going on behind you. This will be my only negative. Snorkeling is a must, the coral is beautiful and the colour of the different fish amazing. Easy to access and free.

我爲老闆預訂這家酒店,不可退款,但無論如何我試圖修改預訂。因爲我老闆在預訂酒店後馬上改變了計劃。我預訂了3晚,但老闆住了2晚。 旅行官員嘗試了所有可能的方法來聯繫酒店(電子郵件和電話),但這家酒店很難聯繫。幾乎不可能。 老闆當場接待的時候,酒店前台說修改被接受,我們只需要支付2晚的費用。但是反正我被收取了3晚的費用。

From arriving to leaving I was blown away by the professionalism and the politeness of the staff. A special thank you Tatiana who helped me with my reservation. The hotel is spotless and very well maintained and it is lovely to be able to have a relaxing time in the pool without music blasting out! The rooms are very spacious and exactly as advertised and there is always staff on hand to help with anything you nay need.

這是一場超棒的旅行，為了我們的結婚紀念日，我們花很長時間找了很多酒店。最後選定了這家，為整個行程增色不少。登記入住的時候，前台KHALID非常專業地處理了我的信用卡問題。ATIF先生把周年紀念的所有細節都處理得非常得當。熱情友好，總是微笑着的酒吧員工令人難忘。最後，MOHAMMED SHUKRI負責管理的遊泳池是整個酒店我最喜歡的地方，再次感謝帶來如此美好的回憶

We got back from our 7 night stay here yesterday, and we are already missing the hotel and country so much! Everything is perfect, the rooms are huge and super clean, the staff are so helpful and funny, the food is fantastic, the pools are checked and cleaned everyday. I swear the cleaners don't stop! The animation team wasn't a big team but they were fantastic with our little ones aged 4 and 6, we all joined in on the activities. The location to naama is excellent! We did the safari whilst there and we loved it that much we did it twice. The boat trip is stunning especially white island! Wished we stayed for longer than 7 nights. But we will already looking to come back for longer next time! Thankyou to everyone who made our stay AMAZING, I would rate you 10* if I could xx love from the UK

We have been here many times, the staff are brilliant and are the main reason why we return It is a small hotel that give a friendly reception to all As with all hotels there are moans and groans, but for the price you pay do not expect 5* But you do get comfortable rooms, acceptable food They supply free of charge bus services at regular times to the sandy beach and to coral beach (suitable for snorkelling ) in addition in the evening a bus goes to old Sharm or new Sharm again free of charge The animation team play an important support role to the hotel expecially the four young ladies who fill the day with activities during the day and evening In addition they also are currently taking people to Hard Rock Cafe and to various night clubs

和前台溝通太難了…他們英語太差了…… 延遲退房到下午一點半要付25刀。在房間打電話叫buggy來接，前台聽不懂，説我要退房需要幫助把行李拿到前台也聽不懂。一個詞一個詞慢慢説終於聽懂了…… 我着急去機場，問前台一個油頭小哥買/借膠帶粘一下小紙箱，這大哥磨磨嘰嘰不樂意…… 真的太墨跡了還聽不懂話，看起來職位比其他小哥高一點點。其他人溝通困難但是態度是好的

Had the BEST time here at Pickalbatros Royal Moderna! We had a few issues with our room initially but the hotel staff were amazing and dealt with it efficiently! The entertainment team were just fantastic! They were fun, friendly and really made our holiday. So much so, I am booking again to return soon. All the entertainment team were amazing, no doubt about it, but a special shout out to Kimo and Zizo (see picture) they are just brilliant!! Thanks for everything ❤️ XX

距離機場大概25分鐘車程，酒店可提供接送機服務。巴士每人7.5刀，專車35刀。酒店內部設施齊全，我們訂購的豪華海景套房可免費享受汗蒸，spa等服務。可以提供加牀及嬰兒牀。唯一不足是餐食不夠豐富，中東菜為主的自助餐，中餐幾乎沒有。可點咖啡，當地酒水等特色飲品。酒店風景很美，海邊隨手一拍就是大片。另，酒店靠近網紅咖啡店Farsha coffee,打車3分鐘。