辛辛那提沙倫維爾希爾頓花園酒店

The hotel isn’t as it seems in pictures. The rooms are very small, the pool is very small as well and the outside isn’t very manicured. The people working there are nice but couldn’t help accommodate when we asked for a different room. There is a lot of construction outside also. Not really where I wanted to spend my birthday honestly.. I’ve had better experiences at a lot more hiltons.

Muy cómodo y muy amable el personal

I called the location & was told it was across the street From Frontgate . That is actually a Hilton Garden also, but a different location

I was very disappointed with this Hilton Garden Inn. The first night was there was scared ( Gosh in my room) . I had like Gosh in my room 202. It was knocking ( 3 time ) bathroom door every 30 min. I could not sleep there since 8pm until . Then I called the help desk to changed me to another room , I even recorded the 3 knocking on the bathroom door every about 30 min and then as I was leaving the room to another room , The gosh whistled me as I was leaving the room 202. The to next night was afraid fell as sleep.

Unprofessional staff. Front desk associates wearing dirty clothes, no sort of uniform or name badge identifying them as employees. When checking in, front desk staff acted as if we were inconveniencing them. Many unruly guest staying at the hotel, when reaching out to the front desk staff they did nothing to resolve the situation. By far the worst Hilton Garden Inn I have ever stayed at! This hotel chain is my go to when I travel for work, staying around 100 nights per year.