Jai Jai was a very nice girl , she was patient and very welcoming . I had a really good time with my family, the food was absolutely very delicious and the service was very warm and welcoming 10/10 experience hope to visit once again
翻譯
訪客
入住日期 2025年12月
其他
10/10
傑出
發佈於 2026年1月18日
The food was delicious, the ambience is awesome, the waiter here called Mewari was very nice and polite, really loved this place!!
翻譯
訪客
入住日期 2025年12月
其他
10/10
傑出
發佈於 2026年1月11日
My fiance and I had our wedding here at Hotel Heiga in January 2026. Every detail from the rooms to the food to the assistance from the hardworking staff helped make our wedding experience the most enjoyable and memorable day of our lives. Thank you Hotel Heiga and your wonderful staff for making our event feel so truly special. Additionally, the hotel manager and assistant manager are absolutely wonderful people and helped us with our wedding plans every step of the way. Thank you again!
翻譯
訪客
入住日期 2025年11月
其他
10/10
傑出
發佈於 2025年12月31日
I stayed recently at the Hotel Heiga, with my family and friends, during 21-24 Dec 25 for our year end vacation and found the hotel excellent. What I loved: Service: Right from check in to room services and responses to any of our requests, like hot water in a flask/ extra drinking water etc, everything was smooth, prompt and the staff always with bright smiles. Rooms: Spacious, clean, comfortable. One out of the 3 Deluxe rooms that we had booked was upgraded to super deluxe and that was a bonus for us. Washroom: Clean, airy, with a great centrally placed overhead fountain shower and all toiletries (hair dryer was provided promptly on request), with 24x7 availability of hot water. Amenities: Fridge, toiletries, tea coffee set, extra blanket, cupboard, bathroom slippers. A big TV with Tata Sky connectivity, Wi-Fi (they changed the password everyday which was a chore - collecting new p_words every day). Food: Just excellent. Buffet breakfast (we had booked with BF) spread and taste was too good with egg counter, sausages etc as part of non-veg spread. We had dinners on 2 nights and the taste was just great. Points to note: Location: About 2km from main bazaar (Police bazaar) - you need a taxi to get there. You will get running taxis by standing on the opposite side of the road. Final verdict: Excellent stay with superb food.
翻譯
訪客
入住日期 2025年11月
其他
8.0/10
很好
發佈於 2025年12月30日
A city hotel located right on the main road with excellent food and exceptionally polite staff. Whenever we called, the staff attended to our request within 2 minutes. The breakfast spread was very good. Extra water bottles were provided as and when we needed them, without any extra charge. Overall, it was a 4-star experience. Definitely recommended.
翻譯
shubhranilmukhop2018
入住日期 2025年9月
家庭旅遊
10/10
傑出
發佈於 2025年10月6日
Great Service from the house keeping staff specially Edahun. Thanks for the support. Many thanks for the Service......
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAvns. It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for taking the time to leave us such a nice feedback. Your kind appreciation has been shared with the House Keeping staff especially Edahun, who are more than delighted to note that your stay was a great one. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
Roving59490637754
入住日期 2025年9月
家庭旅遊
10/10
傑出
發佈於 2025年10月4日
Excellent room. Edahun is service for house keeping. She is excellent . She has good behaviour with customer. As person she is good and completed all my requirements.
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAvns. It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for taking the time to leave us such a nice feedback and your appreciation has been shared with Edahun., We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
GoPlaces14985673809
入住日期 2025年8月
情侶
10/10
傑出
發佈於 2025年9月28日
The food was really delicious & the quantity was also great .The room was also very clean& tidy very spacious & and i want to thanks Edahun from housekeeping For being so friendly and helpful.
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAVNS! We are truly heartened to receive your feedback of Hotel HEIGAvns Shillong. We are glad to hear that your stay was a comfortable one. At Hotel HEIGAVNS we are here to serve our guests' to the Best of services. It delights us to know that you enjoyed the food and liked the room. Your encouraging comments have been shared with Edahun.. We are looking forward to welcoming you back. Warm regards Hotel HEIGAvns Shillong
akaian s
入住日期 2025年2月
情侶
8.0/10
很好
發佈於 2025年3月7日
The place is well-located and not too far off from the town center. Everyone is very friendly and eager to provide with whatever you need; however, the breakfast service is a bit slow. Definitely a B+ for effort. Our room was very nice--spacious, quiet, very comfortable bed, and the usual amenities.
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAVNS! We are truly heartened to receive your feedback of Hotel HEIGAvns Shillong. We are happy to know that you had a pleasant stay and enjoyed the hospitality and service provided, liked the room and had an overall great experience. Regarding the breakfast service, we will improve on the same. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
Quest58402466624
入住日期 2024年8月
家庭旅遊
10/10
傑出
發佈於 2024年9月6日
Very courteous, ambience good, food good, overall a very good experience. And all give thank to the staff for providing excellent service and we had a lot of fun thanks to Dawanki and Hanika for such a excellent service and they manage so well with everything....
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAVNS! We are truly heartened to receive your feedback of Hotel HEIGAvns Shillong. We are glad to hear that your stay was a comfortable one. It delights us to know that you enjoyed the hospitality provided by Dawanki and Hanika accompanied with the Hotel’s good food and ambience. We look forward to having you with us again in the near future. Warm regards Hotel HEIGAvns Shillong
訪客
入住日期 2024年2月
其他
10/10
傑出
發佈於 2024年3月1日
Great food , ambience , people and great service ✨ A must visit place for family, friends 🙌🏼Thank you Suraj and Queency , Dawanki and Ganesh for their hospitality 🙏 Will surely come again next time.
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAvns. It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for taking the time to leave us such a nice feedback. Your assistance and support will keep us running indefinitely. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
Roam654273
入住日期 2024年6月
家庭旅遊
10/10
傑出
發佈於 2024年7月16日
I came to Hotel Heiga for our summer vacation with family, the ambience is quite good, cool and calm,wash room clean,Food are very delicious ,service very fast, children friendly staff, nit and clean. Special care from Gedeion and Kongka,
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAvns. It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for taking the time to leave us such a nice feedback and your appreciation has been shared with Gedeion and Kongka, We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
Venture39194540695
入住日期 2024年6月
情侶
8.0/10
很好
發佈於 2024年7月13日
Good atmosphere. Parking space is available. Taken care of my vehicle. Neat and clean. Very good food. Courteous staff. Only problem faced is the loud music played at night in the 4th floor, felt disturbed. Otherwise quiet. Central AC working well. No view whatsoever from our window. Food stalls outside are also available.
翻譯
來自住宿之回應: Dear Guest, Greetings from Hotel HEIGAvns. It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for sharing your views with us and sorry for the inconvenience caused. We have taken note of your feedback. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
OnAir39976816003
入住日期 2024年6月
情侶
8.0/10
很好
發佈於 2024年7月12日
I recently stayed at hotel heiga and had a positive experience. The room was clean and comfortable, with all the necessary amenities. The staff were friendly and helpful, making the check-in and check-out process smooth. Front desk lavanya is an amazing lady who made our check out process smooth and fast. The hotel's location was very convenient, close to key attractions. Hotel restaurant food also good and up to the mark.
翻譯
來自住宿之回應: Dear Guest, Greeting from HOTEL HEIGAvns Thank you for taking out time to share your valuable feedback with us on TripAdvisor. We are delighted to know that you had a wonderful experience at Heigavns Shillong and that we were able to live up to your expectations. Your kind words of appreciation will be passed on to Lavanya Hajong and the team which will surely motivate them to continue to deliver exceptional levels of service to our guests. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
Cruiser60625354833
入住日期 2024年6月
家庭旅遊
10/10
傑出
發佈於 2024年7月11日
We had a Wonderful experience as a family, the food is good and tasty, lovely ambience friendly and patient service. We were served Longingmon and Kalvin, they are doing excellent job keep it up!! Over all great experince. Highly recommended
翻譯
來自住宿之回應: Dear Guest. Greetings from Hotel HEIGAvns. We are truly heartened to receive your feedback of Hotel HEIGAvns Shillong. Your kind appreciation has been shared with Longingmon and Kalvin . Thank you for recognizing their efforts. We hope to have the opportunity to welcome you back. Warm regards Hotel HEIGAvns Shillong