Booked the room through Trip.com app, precising we will do a late check-in. When ae arroved, people seemed not aware or our booking and rushed to prepare a room which was not what we booked.
Things get fixed the next morning but it was not really a pleasant arrival...
Aside that, the hotel is nice and the staff friendly. But it would deserve more careful cleaning.
The location is great in a quiet area but at a walking distance from the Old Market area.
The included breakfast is really decent.
少々建付けの悪さが気になりましたが、親切なオーナーやスタッフさんのおかげで快適に過ごせました。近くにレストランもあり、マーケットへも徒歩で行けます。夜から朝にかけてカエルの鳴き声が聞こえる、落ち着いた宿でした。 I was a little concerned about the poor construction, but thanks to the kind owner and staff, I had a comfortable stay. There are restaurants nearby and you can walk to the market. It was a calm inn where you could hear frogs croaking from night to morning.
Good location just outside the busy area, so it's nice and quiet but still within walking distance of most places. The rooms are decent for the price. Comfortable mattresses and pillows. A nice breakfast includes fresh fruit, eggs, and baguette with jam. The pool is also very nice; surrounded by some trees and greenery. Friendly and helpful staff, round off a good package. Mr Kim and the security guy Teun were particularly helpful.
Really nice. It was great value and in a very convenient location. Not far from the old market our the main social areas. The staff and the pool are what really make it. They are extremely helpful and the swimming pool is top notch. The breakfast was also really good and set you well up for the Day.
翻譯
訪客
入住日期 2022年1月
夫妻/情侶
5.0/5
傑出
發佈於 2022年2月28日
Great time at Mane Family, beautiful garden, very kind team dedicated to customers, always ready to please and help us for any details. Massages are very good. Ideal for a trip in family. Definitely I would recommend it.
翻譯
訪客
入住日期 2024年11月
其他
1.0/5
發佈於 2024年12月22日
Don’t book. Sadly something must have gone terribly wrong since the last reviews of this resort. The place is not maintained - there was no restaurant, no spa, no poolbar as claimed. Apparently nobody has stayed here for a long time and the photos are surely very old. Two dirty sun beds had been placed by the pool side for our stay. Hardly any of the long list of amenities were present in the room. What is worse is that the room was hardly dusted, surfaces were sticky and towels were old and stained. The hot water in the shower was dangerously hot, I almost burnt my skin and got a big bruise on my foot as I dropped the heavy shower head on my foot due to the shock. There was nobody else around, not even staff - very spooky. We had booked the “resort” for five nights and the hotel had demanded a pre-payment, total scam. We had to leave after one night- there was no way we could have stayed there for a second longer. I am a seasoned SA Asia traveler and have visited Siem reap several times. There are plenty of nice places to stay in the vicinity and the larger Siem Reap- even for a lesser price. This experience was a shock and the owner/ manager seems not to be responding to the request of reimbursement either.