Chambre ne correspondant pas à la commande (lits jumeaux au lieu d 1 lit king size). Draps sales. Pas de TV contrairement à la signalétique de la chambre. Pas d objets de toilette. Petit déjeuner simpliste. Personnel sympa quand même. On nous a évoqué un Pb informatique mais on s est foutu de nous.
翻譯
來自住宿之回應: Dear Bruno Alamy Thank you for your time to wrote us the feedback. We will inform this to our management team to improve the some points. Best regards Patrick and team
Linna H
入住日期 2025年8月
與好友旅遊
10/10
傑出
發佈於 2025年9月26日
Great location, excellent service, clean, quiet and good prices. The amenities ain't new but not too old and they provided with necessary things. The staff were very responsible and took great care of the customers. On my check-out day, after I completed the process downstairs, a staff member went to room and checked. Just a few minutes before I was about to leave, she ran to me and returned my little fan, which was my favorite gift that I brought with. I can't imagine arriving home without it, really appreciate all the staff’s care and attention. I'd love to see you all again!
翻譯
來自住宿之回應: Dear 784linnah Thank you for your excellent feedback. We hope to serve you again. Sincerely yours! Management and team
Extraordinary189463
入住日期 2025年8月
家庭旅遊
2.0/10
發佈於 2025年9月21日
Terrible no elevator gave a room on 3rd floor for 80 years old parents. No bell boy service guys to even carry luggage. They denied breakfast for 3 people in 2 rooms written in MMT voucher saying that its under 1 name so will provide one breakfast, then later said 3 people can give but only any 1 item. Never never ever book through MMT in such places and MMT was helpless only said looking into it..finally couldn't do anything
翻譯
來自住宿之回應: Dear Extraordinary189463 Thank you for your time to write us the feedback. Let's review your reservation. You booked two rooms ( one with breakfast and one without breakfast) but we offered breakfast for two rooms. We want our guests to have the great stay. We serve a la carte menu so you can choose any of foods from menu. Our place has only two floors, So we assigned you to the big and comfort room (second floor), but you can choose the floor when you check in. We are flexible. We have team to help luggage to the room, we also help you when you check in. You can read other reviews, you will understand. We don't know where you booked the room, but we accepted your booking with our partner. Anyway, we welcome to your stay in the future, we will ensure that you will have the great experience with small place. Many thanks, Patrick and team
jessguan80
入住日期 2025年7月
與好友旅遊
10/10
傑出
發佈於 2025年8月9日
Stayed here for healthcare volunteering at AHC for a month with classmates, and was a great experience to be right across the street. Simple place but amazing for the price and staff. Sovat and Somnang were kind and helped us with everything we needed! The rooms provide flip flops, queen bed, can ask for daily room cleaning and drop off laundry with the front desk in the morning for $1.50/kg. AC was great and could get really cold in the room, but just remember the electricity is only on when the key is inside!
翻譯
來自住宿之回應: Dear jeassguan80 First of all, we thank you for your stay with our place. We are glad that you have the good stay. Our team will continue our hospitality to welcome you and our future guests. We hope to serve you again. Sincerely yours! Sovat and team
636emanueles
入住日期 2025年8月
情侶
10/10
傑出
發佈於 2025年9月19日
Struttura semplice ma in ottima posizione. Camera piccola ma luminosa, pulita e dotata di tutti i comfort. Ma la cosa migliore è lo staff, ragazzi gentilissimi e sempre pronti a rispondere alle nostre richieste e capaci di consigliarci le migliori esperienze. Per concludere qualità prezzo ottima
翻譯
來自住宿之回應: Dear Emanuele S Thank you for your excellent review. We are glad to see your five stars feedback. We hope to serve you again in the future. Sincerely yours! Patrick and team
Tracy W
入住日期 2025年7月
商務旅客
10/10
傑出
發佈於 2025年8月6日
Stayed at this guesthouse for around a month while volunteering at AHC across the street. The rooms were perfect for what we needed them for! All the staff here were especially helpful and polite! I especially want to give a shout out to Sovat and Somnang for the service they provided!
翻譯
來自住宿之回應: Dear C5166HDtracyw First of all, we thank you for your stay with our place. We are glad that you have the good stay. Our team will continue our hospitality to welcome you and our future guests. We hope to serve you again. Sincerely yours! Sovat and team
Mark t
入住日期 2025年9月
情侶
10/10
傑出
發佈於 2025年10月29日
We stayed here 7 nights, very comfortable and close to the town centre, Sovat, Chet and the team are so helpful and friendly, would highly recommend staying here
翻譯
來自住宿之回應: Dear Mark t Thank you for your excellent feedback. We hope to serve you again. Sincerely yours! Management and team
Expertexplorer1
入住日期 2025年8月
獨自旅遊
10/10
傑出
發佈於 2025年9月27日
Sovat was so helpful and kind at the front desk. He always had a smile on his face and enjoyed helping guests with whatever they needed. I found all the staff to be very kind and friendly. The room was clean, comfortable and perfect for a week stay on a budget!
翻譯
來自住宿之回應: Dear Expertexplorer1 Thank you for your excellent feedback. We hope to serve you again. Sincerely yours! Management and team
θανασης κ
入住日期 2025年11月
獨自旅遊
10/10
傑出
發佈於 2025年12月12日
It was an excellent stay in this hotel. The room was clean, spacious and comfortable. The personnel in the reception was very friendly and helpful with everything. Totally recommend it!
翻譯
來自住宿之回應: Dear H5390XX Thank you for your excellent feedback. We hope to serve you again. Sincerely yours! Management and team
Dream11065316191
入住日期 2025年7月
商務旅客
10/10
傑出
發佈於 2025年8月15日
Good place for hotel in siemreap, anyone can come and stay here with safety location and very nice room. We recommend everyone. Good staff, Mr. Sovat
It was a pleasure to stay here for two days. Its a Budget place and close to the center. We didn't missed anything. We will come back soon.
翻譯
來自住宿之回應: Dear legoldenigel Thank you so much for taking the time to provide us with your feedback. We will continue our hospitality to serve you and future clients. We hope to welcome you and your family again. Sincerely yours! Management and team