來自住宿之回應: Dear JinqiangyuLeo,Thank you for your review and for highlighting our excellent hotel environment. We appreciate your valuable feedback regarding the location and Wi-Fi connection and will continue working to improve our guest experience. We hope to welcome you again someday.Warm regardsAmatak Boutique Hotel Team.
來自住宿之回應: Dear guest,Thank you for your kind review! We are delighted to hear that you found our staff friendly and our hotel clean and safe. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay.Warm regardsAmatak Boutique Hotel Team.
kチャンさん
尊貴豪華雙床房
入住日期 2024年7月
與好友旅遊
3則評價
7.5/10
發佈於 2024年8月10日
早餐本來以為是自助餐,但客人好像很少,所以不是自助餐。這太令人失望了。
原文由 Google 翻譯
訪客
尊貴豪華雙床房
入住日期 2024年8月
家庭旅遊
4則評價
10/10
傑出
發佈於 2024年9月17日
這個酒店真的特別好,房間乾淨、大,早餐非常好吃,服務人員也特別好!!!
訪客
園景家庭房
入住日期 2024年12月
家庭旅遊
1則評價
5.5/10
發佈於 2025年1月31日
位置比較遠,蚊子比較多,早餐不錯。
原文由 Google 翻譯
來自住宿之回應: Dear Guest,Thank you for your review. We're glad you enjoyed our breakfast and appreciate your valuable feedback regarding the location and mosquitoes. Your comments help us improve our guest experience, and we hope to welcome you back for a more enjoyable stay.Warm regardsAmatak Boutique Hotel Team.
訪客
豪華雙人間
入住日期 2024年6月
家庭旅遊
4則評價
10/10
傑出
發佈於 2024年7月19日
靠近酒吧街的嘟嘟車,安靜,工作人員可愛。會推薦。
原文由 Google 翻譯
訪客
尊貴豪華大床房
入住日期 2024年12月
獨自旅遊
4則評價
2.0/10
發佈於 2025年1月8日
不滿意,沒熱水洗澡
來自住宿之回應: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of hot water during your stay. Your comments are important to us, and we will investigate this issue to prevent it from happening again. We hope to have the opportunity to serve you better in the future.Best regardsAmatak Boutique Hotel Team.
TOMOKI.N
園景家庭房
入住日期 2023年11月
家庭旅遊
2則評價
10/10
傑出
發佈於 2024年1月3日
雖然離市區有點遠,但有一個漂亮的泳池,可以盡情享受。
原文由 Google 翻譯
訪客
豪華雙人間
入住日期 2026年8月
獨自旅遊
5則評價
9.0/10
非常好
發佈於 2026年9月26日
A place where you can relax and enjoy your day. Far away from city but really nice place to stay. I would to stay next time if I visit Siem Reap next time.
翻譯
Sengthai Hong
豪華雙人間
入住日期 2026年6月
商務旅客
10則評價
5.5/10
發佈於 2026年7月19日
I was disappointed with my stay at this hotel. The service was poor, and the air conditioning in the room was not cold at all, making it uncomfortable to stay. We reported the issue to the staff, but instead of fixing it, they explained that it was because of the hotel’s roof. Unfortunately, this did not solve the problem or improve our experience. I expected better service and a more comfortable room. I hope the management addresses these issues for future guests.
翻譯
來自住宿之回應: Dear Sengthai Hong, Thank you for taking the time to share your feedback following your stay at Amatak Boutique Hotel. We sincerely regret to learn that the service you received did not meet your expectations and that the air conditioning in your room failed to provide a comfortable environment. We are especially sorry that, after you reported the issue, the response you received did not resolve the problem or improve your experience. Your comments regarding both service quality and room comfort are taken very seriously. Please accept our sincere apologies for the disappointment caused. Feedback such as yours is important to us, and we will use it to further improve the overall guest experience. We appreciate your candid remarks and hope we may have the opportunity to provide you with a better stay in the future.Warm regardAmatak Boutique Hotel Team.
Monica_Davikah
豪華雙人間
入住日期 2026年5月
家庭旅遊
29則評價
7.0/10
發佈於 2026年6月22日
While the hotel has great points—good food, clean rooms, friendly staff, and secure parking—the booking process was poorly handled. Due to an error between the platform and the staff, my room wasn't available for the final two days, and I had to move hotels. Management took an hour to resolve it and kept suggesting a refund. As a traveler, a refund is not a solution; we book ahead to avoid the hassle of walking in and searching for a room.
翻譯
來自住宿之回應: Dear Monica_Davikah,Thank you for your feedback and for highlighting our food, clean rooms, friendly staff, and secure parking. We sincerely apologize for the booking issue and inconvenience caused. Your comments are valuable, and we will work to improve our coordination and service to ensure a smoother experience for future guests.Warm regardAmatak Boutique Hotel Team.