This used to be our favorite hotel in Sinaia. We came here since 2015 and it was beautiful. Indeed, this used to be the most chic accommodation in Sinaia, but not anymore. We we back after approximately 3 years and were very disappointed. Generally speaking, it is obvious that it would be the right time for repairments, repainting, etc., but they didn't do anything on this. The couch in the room had a big stain, the bathrobes for the hammam looked extremely used (probably they are the same since the opening of the hotel). There was no internet on our floor - we needed it for internet speed for watching Netflix on out laptop, but we ended using our mobile hotspot. When we told the reception that there is a problem they said that until Monday they cannot fix it. The TV's are old and small, they are overpassed as they don't support USB's or external units, so you can't even watch a movie. Most probably, they try to save money and maximize the income, but they do this with little things that are obvious and matter. For example, they cut all the good tea and they use the most cheap and worst tea - Fares and Belin. More, they don't even have popular tea like English Breakfast, Earl Grey, Green Tea or Fruit Tea. They have cheap tea like "Tei", "Sunatoare", "Musetel", that people usually drink it if they are sick. For the breakfast they kept the Julius Meinhl boxes and put this cheap tea in it. Breakfast is very poor, compared to what it used to be. More, my husband was asked for three times for the room number (which is disturbing, as one might think that they treat you like outsiders). No old staff was there anymore (and in the past they used to be the same) - this is another sign that they were not happy anymore with the current situation in the hotel. The coffee and tea in the room were also a no-name brand (the coffee) and horrible, and the tea Fares... The overall impression was that it used to be rich and now it is cheap, living from the past "fame", but for the same price. Very sorry for them, it is another business that used to be flourishing and destroyed by the greed of the owner. They want more, but with cheap products. We surely will not be back.
翻譯
訪客
入住日期 2024年2月
其他
2.0/10
發佈於 2024年3月11日
The bed sheet with several stains, some very large, scattered over half the bed; we had to squeeze two adults only on the other half of the bed. Rusty soap dish, extremely small bathroom. The doors to the balconies are not hinged, and due to the fact that the neighbours can easily pass from one balcony to another, you cannot leave any door open (there is no window) when you leave the room, and you cannot feel safe at night either. There is no kettle/pan to heat some milk. Dirty espresso machine with the capsule in it. Deliberately disconnect the stoves, so as not to let you cook in the room!! And we paid 625 lei/night and it's not worth it!! We should not ask them to connect the stove, at our expense. There should be price offers without breakfast included. We did not serve breakfast, but we paid for it. I wanted to wash my hands in the downstairs toilet. I was left with soap on my hands and I had to call the receptionist to turn on the water. We do NOT deserve such treatment! You are losing tourists!