新加坡羅徹斯特馨樂庭康鉑飯店

新加坡羅徹斯特馨樂庭康鉑飯店的評論

新加坡羅徹斯特馨樂庭康鉑飯店

1 Rochester Park, 139212, 新加坡查看酒店詳情
新加坡羅徹斯特馨樂庭康鉑飯店
新加坡羅徹斯特馨樂庭康鉑飯店新加坡羅徹斯特馨樂庭康鉑飯店新加坡羅徹斯特馨樂庭康鉑飯店
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新加坡羅徹斯特馨樂庭康鉑飯店 評論-真實住客評語

4.6/5
非常好
443則評價
真實評價
位置4.6
設施4.5
服務4.6
衛生程度4.7
篩選條件:
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所有評價(443)
正面評價(432)
附有相片或影片之評價(91)
交通便利(67)
近地鐵站(40)
安靜舒適(32)
購物方便(31)
前台熱情好客(18)
景觀一流(15)
富有設計感(9)
泳池一流(9)
負評(11)
豪華房
入住日期 2025年1月
家庭旅遊
12則評價
5.0/5
傑出
發佈於 2025年1月31日
前台服務專業貼心,説話和氣。房間明亮乾淨,窗外有美麗的景色。 我們預訂了2間大床房,雖然給我們安排了一間有殘障設施的房間,但我們並不介意,因為殘障房比另一個房間面積大很多。得失往往就在一念之間,開心最重要。 酒店位置不錯,離地鐵近,附近還有個商業中心。 我們一家人都很滿意。
來自住宿之回應: Dear Valued Guest, --- Greetings from Citadines Connect Rochester Singapore and for taking the time to review your stay experience with us! --- We're delighted to hear that you and your family had a fantastic stay and you liked the cleanliness and appreciated our hotel's location. --- All of us are truly humbled and grateful for your lovely compliment for our team’s service as it inspires us to always provide the highest level of service in our industry and fuels our passion to serve. Thank you for making everyone feel valued too! --- With your experience staying with us, we sincerely hope Citadines Rochor will be your choice accommodation whenever you and your family are back in Singapore, and you will also recommend us to your family and friends. --- Thank you for giving us the great pleasure and privilege to have been of service to you and your family at our serviced residence, and we truly look forward to welcoming you and your family back. ---We are at your service, and we wish all of you well. ---.Kind regards, ---The management of Citadines Rochor Singapore
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豪華房
入住日期 2025年2月
獨自旅遊
9則評價
4.5/5
非常好
發佈於 2025年2月17日
設施開始有點老舊了,浴室的門開關時會發出異響。地漏容易堵。和前兩年的狀態比稍微有點不滿意。有些房間的窗户不隔音,對我造成困擾
來自住宿之回應: Dear Valued Guest, --- Greetings! Thank you for submitting this review for your recent visit to our city-state. --- We deeply regret to learn you did not enjoy your stay with us, and we apologise for any shortfall in our product offerings, services or facilities that you might have expected during your stay. –- Thank you for sharing your honest feedback about our facilities. We sincerely apologise for the issues you have experienced, including the bathroom door noise, floor drain blockages and the sound insulations of our rooms. --- Following your feedback on the noisy bathroom door and the floor drain blockage in the room you stayed, we are truly sorry for the discomfort this has caused and we will share your feedback with the relevant team to do the needed corrective works. We seek your understanding in this matter. --- We thank you for your feedback on the sound insulation of our rooms and we sincerely apologise for the discomfort you experienced. We understand how this issue affected your sleep and overall comfort. We would like to assure you that we will share your valuable feedback with the relevant team so they can review improvements in this area. --- We apologize for the disappointing experience, and we hope you will consider giving us another opportunity to provide you with an improved and more enjoyable stay in the future. --- We are at your service and we wish you well. ---Kind regards, ---The management of Citadines Connect Rochester Singapore
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豪華房
入住日期 2025年2月
其他
1則評價
5.0/5
傑出
發佈於 2025年2月18日
酒店很新,離地鐵站步行5分鐘左右,旁邊有個大商場吃飯很方便,周圍環境很好比住在市中心安靜很多。4層還有健身房和游泳池
來自住宿之回應: Dear Valued Guest, --- Greetings! Thank you for leaving us a perfect rated review for your recent stay at our hotel. ---We are delighted you had a wholly enjoyable and comfortable stay with us and you enjoyed the gym and swimming pool facilities on the 4th floor, and you also found the location to your likings. --- All of us sincerely thank you for giving us the great privilege and pleasure of having been of service to you, and we hope our hotel remains as your choice accommodation whenever you are back in our city-state. --- We earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you. --Kind regards, --- The management of Citadines Connect Rochester Singapore
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Qianchuanguilai
豪華房
入住日期 2024年12月
獨自旅遊
3則評價
5.0/5
傑出
發佈於 2024年12月8日
經常到新加坡,很滿意的一次住宿。酒店位置就在波那維斯達地鐵站附近,空間、衞生、設施以及周邊商業都很不錯,公交地鐵出行也方便~~下次還會選擇住這裏。
來自住宿之回應: Dear Qianchuanguilai,Greetings! Thank you choosing Citadines Connect Rochester for your recent holiday in Singapore. –We are delighted you had a fabulous stay with us, and you liked the cleanliness and spaciousness of the apartment you stayed in. –We are thrilled to know that you enjoyed our great and fresh environment, as well as our convenient location near Buona Vista station. – It brings us much joy to learn you will return to stay with us again. We are truly grateful for your valued support, and we shall do all possible to deserve your valued trust. –All of us sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we eagerly look forward to welcoming you back. ---We are at your service, and we wish you well. ---.Kind regards, ---The management of Citadines Connect Rochester Singapore
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Madisiweierzhouyu
豪華房
入住日期 2024年10月
家庭旅遊
17則評價
4.5/5
非常好
發佈於 2024年10月15日
買的兩間兩晚帶早餐的,結果在明明給了早餐劵的情況下,還告知我沒有購買早餐,我提醒她兩次買了早餐的,你們自己去前台查一下,還是來來回回跟我説前台説我們沒有購買早餐,並且第二天還是要求我購買早餐,我也真是服了,還讓我自己去前台説明情況,我就給她看了手機訂單頁面,她就表示買了沒問題了,總之這種體驗很不好,買了就是買了,你們自己查不清楚來折騰客人,質疑我們算咋回事?
來自住宿之回應: 親愛的馬迪斯維爾週宇, ---感謝您的高度評價並與我們分享您的體驗。 ---我們很高興得知您在我們這裡度過了愉快的時光,儘管您在住宿期間受到干擾。 ---對於早餐券造成您的不便,我們深表歉意。 ----請容許我們解釋一下,該餐廳是一家外部餐飲服務供應商,是我們飯店的租戶。我們向您保證,我們將與餐廳管理層分享您的回饋,以防止將來出現此類問題。 ---我們感謝您的理解,並期待您再次光臨,享受更順暢的體驗。 ---謹致問候, ---新加坡馨樂庭連心羅徹斯特酒店管理層
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Love_KK🍓
豪華房
入住日期 2024年12月
夫妻/情侶
6則評價
3.0/5
發佈於 2024年12月31日
早餐非常單調,沒啥東西,其他服務什麼的都不錯,環境也還可以,離地鐵站稍微遠了一點點,還算乾淨衞生吧。
來自住宿之回應: Dear Love_KK,---Thank you for your review. --- We are pleased to hear that you enjoyed the lush greenery and beautiful scenery at Citadines Connect Rochester Singapore, and you find our hotel to be clean and well-maintained.---We apologize for any inconvenience caused by our location being further away from the subway station. ---We sincerely thank you for your valuable feedback on the breakfast variety and we are sorry for any disappointment caused to you. Please be assured we will be sharing your feedback with the management of our food and beverage service provider who is a tenant at our property so they may review their menu for improvements.--- We hope to welcome you back for another pleasant stay. --- Best regards, --- The management of Citadines Connect Rochester Singapore
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豪華房
入住日期 2024年12月
商務旅客
7則評價
5.0/5
傑出
發佈於 2024年12月14日
環境和視野都還是挺好的 但是我們沒有中文服務 方便也並沒有天天打掃 其他都很滿意 離地鐵很近 附近商場地下有食閣
來自住宿之回應: Dear Valued Guest,--Greetings, ----Thank you for taking the time to share your feedback with us. ---We are delighted that you had an enjoyable stay with us. ---It has truly been our great pleasure and privilege to have been of service to you at our hotel , and we earnestly look forward to welcoming you back. –Meanwhile, all of us wish you well and the best in your endeavours. --Kind regards,--The management of Citadines Connect Rochester Singapore
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Fulaibentuosigelin
豪華房
入住日期 2025年1月
家庭旅遊
3則評價
5.0/5
傑出
發佈於 2025年1月19日
房間很乾凈,服務員很熱情,給人賓至如歸的感覺,餐廳服務員正能量滿滿
6/7
來自住宿之回應: Dear Fulaibentuosigelin, --- Thank you for giving us a 5-star review on your recent stay at our hotel. --- We are delighted that you found our hotel very pleasant and you liked the cleanliness in the room you stayed in. --- We thank you for your kind mention on the positive service you received from the restaurant staff. --- Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. --- Best regards, --- The management of Citadines Connect Rochester Singapore
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豪華房
入住日期 2024年11月
其他
2則評價
4.5/5
非常好
發佈於 2024年11月13日
地鐵站都距離一段路,但酒店旁有巴士站,交通都算方便,周邊環境清靜,附近有個大商場食肆,但酒店個早餐供應款式好少
來自住宿之回應: Dear Valued Guest, --Thank you for your review. ---- We are pleased to hear that you enjoyed the lush greenery and beautiful scenery at Citadines Connect Rochester Singapore. ----- We apologize for any inconvenience caused by our location being further away from the subway station. --We sincerely thank you for your valuable feedback on the breakfast variety and we are sorry for any disappointment caused to you. Please be assured we will be sharing your feedback with the management of our food and beverage service provider who is a tenant at our property so they may review their menu for improvements. – We hope to welcome you back for another pleasant stay. --- Best regards, --- The management of Citadines Connect Rochester Singapore
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豪華房
入住日期 2024年10月
家庭旅遊
8則評價
5.0/5
傑出
發佈於 2024年10月7日
客房乾淨整潔舒適,服務熱情周到。酒店所處地理位置優越,離地鐵口步行7-8分鐘,出行極其方便。購物中心star vistar就在酒店附近,就餐購物便利。
來自住宿之回應: Dear Valued Guest, ---Thank you for your perfect rating and detailed review! ---We are thrilled to hear that you found our rooms clean, tidy, and comfortable, and our team's service warm and thoughtful.---- It is great to know that our hotel's prime location, close to the Buona Vista MRT station and Star Vista shopping mall, added convenience to your travel, dining, and shopping experiences. ---We look forward to welcoming you back for another enjoyable stay. ---Best regards, ----The management of Citadines Connect Rochester Singapore
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Zhuzhuyu10
豪華房
入住日期 2024年9月
家庭旅遊
4則評價
5.0/5
傑出
發佈於 2024年9月18日
房間乾淨衞生 就是位置有點難找 .酒店大堂位於2樓,1樓lobby什麼也沒有.繞着導航指示的大樓繞了2圈。第二天看到有人拉着箱子和我們一樣繞圈找酒店
來自住宿之回應: Dear Zhuzhuyu10, ---Thank you for your perfect review! ---We are pleased to hear that you had a great stay with us and found the room clean. ---We apologize for any inconvenience caused by the location and discreet entrance of our hotel. Your feedback is valuable to us, and we will work on improving our signage to make it easier for our guests to find us. ---We look forward to welcoming you back for another stay. ---Best regards, ---The management of Citadines Connect Rochester Singapore
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Joyce Zh
豪華花園房
入住日期 2024年8月
與好友旅遊
2則評價
2.5/5
發佈於 2024年8月9日
設施:房間設施比較簡單,類似於快捷酒店類。最不滿意的兩點: 1、衞生間淋浴房門的設計錯誤,地巾放了就不能開門,門開直了就把台盆擋住了!見圖!沒搞明白為何不能向內向牆壁方向開,不是更方便嘛! 2、與隔壁房間有一扇門,雖然關上但沒有反鎖裝置,不安全!另外,門框縫隙很大,隔音非常差,隔壁的電視機聲音、早上的鬧鈴聲、打電話聲音幾乎就像在自己房間發出的聲音,這樣的酒店太不可思議了! 衞生:房間裏有小飛蟲,在衞生間打死了一衹蟑螂🪳,衞生間的牆壁白色瓷磚上污漬都沒擦乾淨! 環境:入住的是花園房,實際就是四樓外面一圈有小花壇,走廊裏有通道門外人都可以走入,需要時刻把自己的玻璃門鎖住!地面的落花落葉住了幾天還在那裡! 服務:前台服務很友好,每天有簡單的打掃服務,其他沒感受到!
來自住宿之回應: 親愛的 Joyce Zh, ---感謝您抽出寶貴時間與我們分享您的詳細回饋。 ----得知您近期的入住未能達到您的期望,我們深表遺憾。您對房間設施、浴室設計、隔音和清潔的意見對我們非常重要,我們將與我們的團隊一起解決這些問題以改善我們的服務。 ----我們很高興聽到您發現我們的前台服務友好。 ---我們希望今後還有機會歡迎您的再次光臨,為您提供更好的體驗。 ---謹致問候, ---新加坡馨樂庭連心羅徹斯特酒店管理層
Bin W
豪華房
入住日期 2024年7月
家庭旅遊
26則評價
4.6/5
非常好
發佈於 2024年8月5日
酒店不在市中心,離NUS直線距離比較近,公交也要10多分鐘,離地鐵站比較近,步行5-10分鐘,酒店附近有一個大型購物廣場,吃飯還方便。房間很小床也很小,沒有可以打開的窗户,衞生和設施尚可。沒有提供免費的瓶裝水,有燒水壺,飲用水在走廊上接也算方便。早餐品種很少,沒有現煮食物,飲料都是冰的,熱飲只有咖啡和袋泡茶。
來自住宿之回應: 親愛的 Bin W, ---感謝您與我們分享您的詳細回饋。 ----我們很高興聽到您發現我們酒店的位置很方便,特別是靠近新加坡國立大學和布埃納維斯塔地鐵站,並對附近的購物中心表示讚賞。 ----得知房間面積和早餐品種未達到您的期望,我們深感抱歉。 ---您對設施和早餐選擇的評價對我們很有價值,將幫助我們改善服務。 ----希望未來有機會歡迎您的再次光臨,為您提供更好的體驗。 ---此致, ----新加坡馨樂庭連心羅徹斯特酒店管理層
豪華房
入住日期 2024年7月
家庭旅遊
5則評價
5.0/5
傑出
發佈於 2024年8月23日
房間不大,不過在新加坡也算可以了,感覺是在寫字樓的一部分,旁邊很近有個商場,很方便,離地鐵也很近。房間和酒店設施都挺新,現代風格,前台服務熱情,每天早上有免費的冰咖啡,很不錯,早餐中規中矩,有個小哥特別熱情,每次都主動和你聊兩句
來自住宿之回應: Dear Valued Guest, --Thank you for your perfect review! --- We are pleased to hear that you found our location convenient, with close proximity to a shopping mall and the Buena Vista MRT station. ----It is great to know that you enjoyed our modern facilities, warm front desk service, and the free iced coffee each morning. ----We appreciate your kind words about the restaurant's enthusiastic staff member Jonathan and we assure you we will share your compliment with the management of the restaurant. ---We look forward to welcoming you back for another enjoyable stay. ---Best regards, ----The management of Citadines Connect Rochester Singapore
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Manbahaowangbi
豪華房
入住日期 2024年7月
商務旅客
118則評價
5.0/5
傑出
發佈於 2024年7月30日
一切都好 酒店設施乾淨 周邊吃飯近 離地鐵站也不遠 只是心情不那麼好 留了遺憾 好久沒有這種感覺 我在做什麼? 我在做什麼?
6/15
來自住宿之回應: Dear Manbahaowangbi, ---Thank you for your perfect review! --- We are glad to hear that you found our hotel facilities clean and appreciated the nearby restaurants and convenient Buena Vista MRT station. ----We are sorry to hear that your mood was not the best during your stay. -----We hope your next visit will be more uplifting and enjoyable. ----We look forward to welcoming you back. ---Best regards, ----The management of Citadines Connect Rochester Singapore
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