_yuuan.z
2025年6月12日
千萬不要來這家!!欺負華人 服務極差 傲慢 無禮!
1️⃣巨小設計超級不合理!
下床就是廁所!!進門就是床!!行李箱根本打不開,要是打開大門就無法進出!!
2️⃣強制扣按金!!!新加坡住了很多酒店、沒有一家收按金的!我們表示按金現金差個100人民幣左右,一個娘們唧唧的經理一定要我們去現取!!!
不然辦理不了!上述行為根本不存在友好服務!
3️⃣本來我們的訂單因為同行朋友生病了 想要取消一間 上傳了病歷證明!結果別的酒店同意了退費了,衹有這家強制要扣我們費用!!!
一點不通情達理!強制1000多
4️⃣找毛病 扣按金
因為給了按金 最後結束還查房 硬説我弄壞一個杯子的把手。明知道我們趕飛機!
我們懶得扯説 多少錢?結果説25新幣=175人民幣
要發票還不給 大致被他自己吞了
噁心樣!真的避雷避雷!!千萬你去他家!
隔壁美居很好很好!!!
娘們唧唧經理Fake smile 🤮
Do not go to this hotel!! The service is extremely bad, arrogant and rude!
1️⃣ The design is extremely small and unreasonable! The toilet is right next to the bed! You can't open your suitcase without opening the door, and you can't get in or out if you do!
2️⃣ They force you to pay a deposit!!! I have stayed in many hotels in Singapore and none of them ask for a deposit! We said we were short by about 100 RMB in cash, but a female manager insisted that we go and get it!
Otherwise, we couldn't check in! Such behavior is not friendly service at all!
3️⃣ Our order was for two rooms, but because a friend was sick, we wanted to cancel one. We uploaded the medical certificate! Other hotels agreed to refund, but only this one insisted on charging us!
Not at all understanding! Forced to pay over 1000!
4️⃣ Looking for faults to deduct the deposit
Because we gave a deposit, they still did a room check at the end and insisted that we broke the handle of a cup. They knew we were in a hurry to catch a flight!
We didn't bother arguing about the price. They said it was 25 Singapore dollars = 175 RMB.
They wouldn't give an invoice and just kept the money themselves.
Disgusting! Really avoid this place!! Don't go there!
The hotel next door, Mercure, is very good!
The female manager has a fake smile and is disgusting.