新加坡拉古娜都喜天麗酒店的評論

來自住宿之回應: Dear Valued Guest,Thank you for your review. We are delighted that you had a great stay and appreciated our clean and peaceful environment, as well as our breakfast offerings. While renovations are ongoing to enhance our facilities, we are pleased that they did not disrupt your experience. We are also glad our team made a positive impression—your kind words will certainly be shared with them. We look forward to welcoming you back for another memorable stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Daomimi,We sincerely regret to hear about your recent experience and deeply apologise for the inconvenience caused. Cleanliness and comfort are of utmost importance to us, and what you encountered is certainly not up to our standards. Please rest assured that we have addressed this matter with our housekeeping team to prevent any recurrence. We understand how frustrating this must have been, especially during a short transit stay, and we truly appreciate your feedback. If there is anything further we can do to make amends, please do not hesitate to contact us directly. We hope to have the opportunity to provide you with a much-improved experience in the future.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted that you enjoyed our proximity to the airport, the unique poolside view of landing planes, and our complimentary airport shuttle service. Your feedback regarding the room scent has been noted, and we will address this with our housekeeping team to ensure a more comfortable stay for future guests. While our tranquil location offers a peaceful retreat, we appreciate your suggestion on dining options and will continue to enhance our guest experience. We hope to welcome you back for an improved stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Guest User,Thank you for your detailed feedback. We sincerely apologize for the issues you encountered during your stay, particularly the unpleasant odor in the room, the shuttle bus confusion, and the unsatisfactory service at the front desk. This is not the experience we aim to provide, and we will address your concerns with our team to ensure improvements are made.We appreciate your patience in resolving the room issue with the booking platform, and we are glad they could assist. We take your comments seriously and will work diligently to enhance both the quality of our rooms and our service.Again, we apologize for the inconvenience caused and hope you will consider giving us another opportunity to provide a better experience in the future.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Valued Guest,Thank you for your wonderful review. We are delighted you enjoyed our facilities, cleanliness, and beautiful environment. Your kind words about our friendly service mean a lot to us.We appreciate your feedback regarding your experience at the outdoor bar. We strive to provide gracious hospitality at all times, and we will certainly look into this to ensure every guest enjoys a warm and welcoming experience.We look forward to welcoming you back for another exceptional stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Check_In_with_Baby,Thank you for sharing your feedback. We are glad to hear that you enjoyed the swimming pool and found the breakfast satisfactory. We apologize for the lack of assistance with your luggage upon arrival and departure, and we will address this with our team to improve service. We hope the weather did not hinder your overall experience, and we look forward to welcoming you again for a more pleasant stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Guest User,Thank you for your wonderful review. We are thrilled to hear that you and your family enjoyed your stay and that your husband had the opportunity to experience our golf course. We appreciate your feedback regarding the price and are glad to know you felt it was worth the experience. We hope to welcome you back for another memorable stay soon.Graciously YoursDusit Thani Laguna Singapore

來自住宿之回應: Dear Mr. Shen,Thank you for sharing your wonderful review. We are delighted to hear that you enjoyed the luxurious and clean environment, as well as the family-friendly atmosphere at Dusit Thani Laguna Singapore. It is great to know you appreciated the golf facilities too. Your kind recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Valued Guest,Thank you for your review. We are delighted that you enjoyed your short stay with us during your transit in Singapore. It is a pity you did not have time to explore our golf courses, but we would love to welcome you back for a longer visit in the future. Whenever you are ready, a relaxing stay and a world-class golfing experience await you. Safe travels, and we hope to see you again soon.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear ygbb0228,Thank you for your feedback. We are glad our location and room suited your transit needs, and we appreciate you highlighting the convenience and value of our property. We hope to welcome you again in the future for another enjoyable stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Guest User,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed the cleanliness of your room, our service, and the beautiful surroundings. We’re also glad the shuttle buses and breakfast offerings met your needs. We look forward to welcoming you again for your next stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Valued Guest,Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the value of your stay, our spacious rooms, and the serene surroundings of the golf course and pool. It is fantastic that our early check-in, free shuttle services, and attentive staff added to your comfort. We truly appreciate your kind words regarding the cleanliness and facilities.We apologise for the disturbance caused by the radio in the night and will certainly look into this matter to ensure it does not happen again. As for the toiletries, they are from our exclusive in-house brand, with a delightful orange milk fragrance.We hope to welcome you back soon for another unforgettable stay.Graciously Yours,Dusit Thani Laguna Singapore

來自住宿之回應: Dear Valued Guest,Thank you for choosing Dusit Thani Laguna Singapore as your first stop in Singapore. We are delighted to hear that our convenient location near the airport made your arrival smooth and restful. We are pleased you enjoyed the scenic views, the tranquillity of your room, and the overall comfort of our hotel. Your kind words regarding our service and value are greatly appreciated. We look forward to welcoming you back for another memorable stay.Graciously Yours,Dusit Thani Laguna Singapore