辛特拉Galeria Comercial Auchan Sintra附近酒店

El hotel es un hotel caro en precio y calidad, ya he reservado en otros ibis y este sin duda es el que peor condiciones tenía de habitación. Un detalle que me desagrada es el baño de tipo tren o llamemos de tipo barco una estructura de plástico donde la puerta de entrada estaba desencajada y para cerrar era necesario malabares. Otra cosa es el buffet de desayuno de 13€ 2 personas muy justo en productos, mesas muy encima unas de otras, no nos gustó ni a mí pareja ni a mí, de poca calidad el desayuno no repetimos. No volveremos.

Lovely hotel , centrally located in Sintra with easy access to shops and restaurants, Room was great, clean, and spacious with a view of the National Palace. Breakfast was very good and all the staff were polite, attentive and happy to help. We enjoyed our brief stay

My wife and I stayed for three nights at the start of March and thoroughly enjoyed our stay. The location is great: a 3-minute walk from the main square in the historic town and easy to find, but in a very quiet area. We booked the ‘suite with private terrace and balcony’ which was huge and exactly as pictured on the website, clean and bright with lovely large windows and patio doors. Because the house sits on a hill, the room was at ground level at the front but at first floor level at the rear and it was reassuring that, I assume for security reasons, the windows accessible from the street could not be opened. The room had a large TV with Netflix available. Water pressure in the bathroom was very good and lovely soap, shampoo and conditioner were provided. (The only watch out is the water pressure can easily blow out the shower curtain, so water ends up on the bathroom floor. Still, you only make that mistake once!) The breakfast was buffet style and taken in the kitchen or the room to it and it does feel like you’re in a family house. The food was lovely, with hot scrambled eggs, beans and sausages, along with coffee, juice, toast and pastries, cereals etc. available. They also make snacks, wine and beer available in the kitchen overnight and operate on an honesty-book basis. This is really convenient if you’re really tired after a day of sightseeing. The host Karen was very welcoming, friendly and helpful, as was her assistant Bianca (who we saw most of as she seemed to be receptionist, housekeeper, chef, waitress etc, all rolled into one!) This is a guest house rather than a hotel so bear that in mind for the level of services - there’s no 24 reception for example. However Karen is accessible by WhatsApp and she replied quickly when we had a question about car parking on Saturday evening. We arrived by train (less than an hour from central Lisbon and dirt cheap - about €3) and the walk from the station is easy along pleasant roads and takes about 15 minutes. We got a hire car part way through our stay and used the car parking token (payable) from the guest house for parking in the Old Town. Even though visiting in low season, we were very lucky to find a space so plan carefully if you are intending to drive to the historic centre of Sintra. It’s also worth noting that Sintra has its own microclimate (Google it) with relatively high humidity which means it can feel quite damp and there is often a lot of cloud and mist, even in summer. Given the time of year we visited, this meant our room felt quite cold whenever we arrived but the air con unit was effective and warmed it up very quickly. Also, even though there is modern double glazing, there can still be some condensation on the windows in the morning so don’t leave things on the windowsill overnight as they could get damp. All in all, we had a lovely stay in the town of Sintra and in Sintra 1012, and we would readily recommend it as a base for your visit.

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

因爲是歷史悠久的酒店所以訪問了這裏,古典,在所有方面都很滿意。包括早餐在內的晚餐和推薦的紅酒,招待會的經紀人也很專業,大家都很有品格,真的是很好的經驗。

我們在 Vila Gale Sintra 酒店住了 5 晚，度過了一段愉快的時光。我將從度假村的優點開始。酒店本身很漂亮。泳池和酒店周圍的風景都很棒。家庭房的佈局非常適合我們。從本質上講，它看起來像是過去兩個房間合二為一的房間。大陽台非常適合晚上坐在外面。從我們的房間看到的日落非常壯觀。孩子們的活動很棒，我的孩子們很喜歡旋轉木馬、遊樂場和蹦床公園。但請注意，他們只在一天中的特定時間打開這些。早餐很棒而且有很多選擇。有一些缺點，第一個是自助晚餐。每人 29 歐元，價格相當昂貴，而且選擇也不是很多。他們實際上只煮了一種肉和一種魚，如果你想要的話，需要排隊等候。我們第一晚只在那裡吃了晚餐。房間經過部分翻新。地毯看起來很舊，房間內的滑動門總是從軌道上脫落。浴室有點奇怪，梳妝台對房間的其他部分開放。因此，如果有人需要使用燈光，他們可能會喚醒房間裡正在睡覺的人。然後，儘管 WiFi 在大部分情況下運行良好，但仍然需要重新連接到網絡。當我在那裡時，我的手機和 iPad 每天都會發生幾次這種情況。酒店的位置有其優點和缺點。這是一個遠離辛特拉市的安靜的度假勝地。而且它也位於一個可以輕鬆到達海灘和科拉雷斯的地方。但酒店周圍沒有其他任何東西，因此您需要租車或乘坐 Uber 出行。我們乘坐了 Uber，效果確實不錯。步行範圍內沒有任何東西，最近的巴士站距離酒店有 20 至 30 分鐘的步行路程。

酒店非常好,看起來新。很乾淨。前台的Andre和所有工作人員一樣非常樂於助人。喜歡這裏。但是對於長期住宿,我想要更多的設施,但對於價格和2晚,這是完美的。街對面的 Lidl 雜貨店。

飯店整體還可以，但我的經驗確實頗有爭議。 優點： 物有所值。位置非常中心。乾淨的房間。接待處附近的休息區不時有現場音樂表演。 缺點： 清潔過程正在破壞這種感覺。沒有邏輯，沒有確切的時間，他們甚至可以在門上掛著「請勿打擾」的牌子進入房間。 隔音效果較差，外界噪音都能輕易聽到。 接待人員可以更友善（當目光接觸時微笑著向顧客說「你好」）。 我還沒有嘗試過早餐。

酒店位於山上，周圍風景優美，但是不是自駕游交通不太方便，晚上開車去的酒店，路上指示牌子不醒目，差點找錯了門，有免費停車場。房間衛生不錯，隔音一般，隔壁的電視聽得清晰，一早被啪啪的關門聲吵醒。早餐是基本的歐式風格，不錯，喜歡中餐的人比較困難。服務態度好

熱情友好的員工受到了我們的熱烈歡迎，他們非常樂於助人。我記得大約40年前的這家酒店及其游泳池！不要抱怨海洋的溫度或薄霧-這是大西洋海岸！ ！辛特拉（Sintra）附近有很多事情要做，但是在酒店內和附近懶惰也很棒！重複一遍：真的很愛工作人員！