We booked half board. Arrived late after being re-directed in plane to Venice before returning to Verona. On arrival around midnight with two little ones aged 5 & 7, the receptionist was excellent. They had put aside a cold meal for us all, having left Birmingham at 4pm this was very welcome. Very good choice for breakfast both hot or cold. Ample supply of drinks hot & cold. Lovely friendly waiting staff. Evening meals were outstanding. 4 courses with four choices for each. Different menu every day. They prefer you to order evening meal after breakfast, to help chefs, although late orders are accepted. Our youngest played up on a couple of occasions and was made to remain in the bedroom with her Daddy, but the staff were wonderful and understanding, delivering all courses to the room. Swimming pool is a reasonable size with sun beds around. No need for a swim cap. The pool area is cleaned daily and in use between 9am and 7pm. There is a second small pool with water jets. Rooms were very ample. Cleaned daily by very hard working friendly staff. Bathroom had a shower, toilet, bidet and hand basin. Small balcony for every room although the views vary. Our ground floor room looked onto bushes and apartments beyond and were very close to neighbours. We went with Jet-2. Our rep was very knowledgeable but no pre-arranged trips were available. He suggested pre-booking for the Garda land Aquarium. After a local bus trip followed by a walk and a train where we had to sit on the floor, then a one hour wait for a shuttle bus where we again sat on the floor, we arrived. We had to queue with everyone else even though we had pre-booked. You just save a little on the entrance. Local buses are near to the hotel but may be full up resulting in a wait of up to 30 mins, plus some drivers may ‘rip you off’. A trip to Sermione town should cost 2/3 euros each adult. Worth a short walk to the lakeside to swim for free in the lake. The reception staff are really superb. It would be wise to walk to a local co-op supermarket, about 15-20 mins walk in 35degC heat, to stock up on drinks and snacks. A can if Fanta etc costs just 60cents but hotel charges 3 or 4 euros. You can pick up 3/4 days supplies for around 20-30 euros. The ONLY downside is that all poolside food and drinks plus all drinks with evening meals are charged to your room. For 6 of us for 7 days this amounted to a hefty £390. Not a lot to do after 9pm although there was live music on the Saturday evening.
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