斯勒貝赫公園餐廳客房酒店

Very nice but short staffed and it shows Stayed (4 rooms) here as the start point for our group tour through Wales. The location is fabulous, the building itself clearly has a lot of history, the room was lovely and the bed was very comfortable and the reception staff were very pleasant and helpful. However, and unfortunately, this is where the positives end. Upon arrival and after paying I was informed that the restaurant wasnt open on a sunday (the website and info in each room says different) which considering all of us had driven at least 4 hours to get there and the hotel is nowhere near a walkable restaurant. I was then told that the bar wasnt open either, which meant they had no indoor communal area. Had this been December and out of season I'd have half accepted that certain amenities wouldn't be available. But we were there in late June, high season! In the course of our business we spend a lot of time with small groups in hotels. Everywhere from Scotland to The Alps and even in the depths of the "off" season there has always been food and an indoor area to socialise. For what is claimed as a luxury hotel this, for me, is completely unacceptable. Then to top it off we had to book a timeslot for breakfast because "the restaurant isn't big enough for the number of guests the hotel can accommodate". Normally this isnt an issue as we have a tour beginning from there. For the record, the carpark holds maybe 8 cars so I'm not sure where this claimed vast amount of guests would have parked.

Beautiful grounds to the hotel and the building is lovely. Issues we had were the room was way to hot with no way to turn off the heating in the room and no opening windows in the bedroom itself cant really sleep with the door open all night. Was offered a fan for the room but that just pushed hot air around. The jacuzzi bath smelt awful when the only set of jets that were working were turned on. Reported to reception they didnt seem to care that much and was assured that they would have it looked at during the day. Came back to be told that maintenance had looked and it was fine so tried again and still not working. Showed this to receptionist and was offered a free warm breakfast in "compensation" not really what you expect of a supposedly luxury hotel stay very dissapointed.

So much potential but needs work In need of refurbishment. So much potential but we paid for a top notch room and found it wanting. One of the bedside lamps had clearly been removed but the bracket remained making it look very untidy. The room wasn’t clean, curtains and small sofa was disgusting, didn’t want to sit on it. The bed however was presented lovely. The wooden bench in room looked and did not feel safe, looked to have had a poor repair job done on it. The bathroom doors were very heavy and provided a loud bang each time they were used. Room was very spacious but they should make better use of it. The TV was awful, thankfully I’m a techy but others would find very challenging. Tv also relies on WiFi signal which kept dropping. Breakfast was a bit of a free for all as well, not well organised wi th a constant request going in from guests for items to be replenished. The hotel seemed to be run by a young group of girls who were very friendly and helpful but it was clear they lacked experience. Oh and also gave us the wrong walking route leading a closed path.

Værelset var fantastisk smukt, omgivelser flotte, men mad og servering v morgenmad matchede ikke standard på værelset. Lang ventede på varm morgenmad. Aftensmad var ringe.

Stinking dirty with awful service Spiders and fly infestation in the room, when mentioned to staff they couldn’t be more unhelpful. The shower was broke and room was generally stinking dirty. All insects in the sink and toilet stank. Skeleton staff. Dinner was over cooked and inedible, they also didn’t ask us about breakfast on the second morning so we had to go without (you must preorder by 8pm the day before). A fire alarm also went off at 7am, they didn’t even acknowledge it or apologise. Horrendous.

Exceptional stay at Slebech, from the minute we arrived. Greeted warmly by front of house Karen and the food service and rooms were impeccable. Loved the surroundings and views. Will definitely return to stay. Home from home especially after such a long journey. Thank you team at slebech you made it a special weekend to remember

. The stay was pleasant enough, but it did not meet the standards one would expect of a five-star hotel. Check-in was difficult, as the reception was locked and we had to locate a cleaner, who then found someone to assist us. Upon entering our room, we discovered a cleaner’s half-drunk coffee had been left behind, and in another booked room no toiletries were provided at all. We were informed in advance that the restaurant would be closed in the evening, however we did not anticipate the complete lack of hotel facilities. There was no lounge or social space with comfortable seating, leaving us confined to our bedrooms for the evening. Breakfast was acceptable but continental only, with a surcharge for cooked options. While we were aware of this beforehand, it still felt inconsistent with the expectations associated with a five-star property.

Signs are needed when arriving to direct to the reception location. We arrived during darkness, there was not adequate lighting to permit safe walking when looking for the reception area. There are outside steps that have to be engaged when walking to the reception, we arrived after dark and in wet weather, coupled with no lighting made the steps treacherous . Not enough available Parking areas. Wooden furniture is drab, and in need of a coat of varnish or replacement.

Clean room, v comfortable, great choice for breakfast. Lovely setting, lovely food.