斯勞假日酒店

房間是我來英國住的最大的雙人間了，主要是因為位置偏，在去機場的主幹道路邊的原因吧。住這裏的絕大多數客人都是要第二天趕飛機的，雖説酒店名字裡帶了個希斯羅T5，但是離T5還挺遠的，坐機場專線公交20分鐘到，公交站就在酒店馬路對面，雖然站牌上顯示班次挺多，但是不準的，我等的7：39和8：19兩班車都沒有到，最後8：22才來了一班，所以趕飛機一定不能掐着點坐公交。房間很乾凈，自助早餐就是傳統英式，好吃談不上，但營養夠了，能吃飽。

我們選擇留在倫敦希思羅機場 5 號航站樓希爾頓酒店主要是為了方便，因為我們第二天早上有航班。主要是由於前台的初步印象（非常粗魯和無益）造成了一些起伏。 專業人士 - 整理房間 - 寬敞 - 床很舒服 - 體面的看法 - 協助打印我們航班的文件 - 提供前往機場的班車* 騙局 - 前台非常不受歡迎和粗魯（入住時遇到問題，因為 C-Trips 代表付款無法正常工作；儘管我們幾天前通過 C-Trip 付款並確保了房間，其中包括發票和電子郵件確認；前台辦公桌沒有幫助，也不想幫助“自己處理”的態度）＞非常痛苦，因為我們可能不得不再次為房間付費（讓我們支付兩次）。 - 提供每小時一次的機場班車，但必須付費（應該通知客人，而不是發現我們什麼時候上了班車並讓我們措手不及，因為我們寧願預訂出租車） - 陞技僻靜

我預訂這家酒店是因爲靠近樂高蘭,我們只是想在疲憊的一天後放鬆一下。這家酒店超出了我們的期望,以至於我們延長了住宿時間。工作人員很可愛,房間乾淨舒適,食物也很美味。我建議晚上去樂高自助餐,每一分錢都值得。接待處的每個人都很友好,很受歡迎,但特別要提到的是,必須去梅爾文,食品和飲料經理。顯然,他的角色是專業的,也是酒店的資產。他確保我們在所有用餐期間都得到照顧,並且總是過來打招呼。他真的超越了一切。謝謝大家的美好住宿。

I have stayed many times at the Residence Inn Slough with my most recent stay being for over two months. The rooms are spacious and comfortable and perfect for long stays. There is a large open plan area on the top floor to relax or do some work during the day and they have recently opened a restaurant in the evenings with a decent food menu. All this is in addition to having full access to the Moxy hotel bar and restaurant on the ground floor with a standard drinks menu and food. The staff are absolutely brilliant…couldn’t be more friendly if they tried. Staying for over two months my own experience and my observations, it doesn’t matter if you’re staying one night or 80 nights - the staff take the time to interact with and get to know every guest. Thanks very much to Chris, Angel, Brice, Harry, Jess and every member of their team for their hospitality….i’ll definitely be back.

這是一次很棒的住宿,我和家人一起參觀了家庭婚禮,並住在氨基。酒店打掃得很乾淨,服務是第二至零。工作人員非常出色,Agnello不能做足夠的工作,讓您的住宿舒適和愉快。Daljeet是一個非常細心和樂於助人的很棒的女士,多麼令人愉快的女士。最後但並非最不重要的是,Laura在結賬時非常樂於助人。總是會嘗試注意和留在阿莫西,在經歷了一個美妙的住宿舒適和豪華,非常乾淨和整潔,設施很棒。

離機場不遠，性價比高。可以抽時間到附近的溫莎堡遊玩，參觀皇家宮廷，但需要注意提前買票或者預留足夠時間排隊。房間可以加牀，酒店的早餐非常豐盛，性價比高。服務態度很好，網站預定時顯示有誤，但都能及時調整，提供客戶的預訂服務。

位置真的很好,氛圍很好,工作人員真的很合作,特別友好

The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge

多麼令人震驚的經歷！我們從希思羅機場起飛的航班晚了，所以這個房間是我們代為預訂的。房間本身在抵達時似乎還過得去，但隨後戲劇性地展開了。房間很熱，但如果打開一扇窗戶，從外面發出的噪音是難以忍受的。整個晚上，電噪音（洗衣機？）不斷地在房間裡發出。氣味太濃了——提供的冰箱已經很久沒有打開或插上電源了。在房間裡的 4 個插座中，一個被木板封住了，第二個插上了電視和水壺，第三個在牆上鬆動，開關不工作，使一個正常工作。浴室又小又髒，門框壞了，門關不上。淋浴間沒有排水蓋，從那裡散發出一股氣味。廁所沒有沖水器，我們不得不將手指插入孔中按針！當我們到達時，餐廳正在關閉，並且在我們可以在哪裡享用深夜餐點方面沒有提供任何幫助。總而言之，這是一次可怕的經歷，不會再發生了。在機場睡覺會更可取。