斯勞温莎國敦酒店(Copthorne Hotel Slough Windsor)

The staff were terrible huge misunderstanding leaving me and my 1 year old stranded an hour away from home uneducated staff didn’t solve the issue caused by their night staff horrible service

Excellent hotel, well placed for the M4 to Heathrow, check in lady was very friendly and efficient, room was superb and very competitive for a last minute Saturday night booking. Will definitely use again.

If the windsor is too expensive to stay, here can be an alternitive. The building is old.

Though everything was fine with the hotel. I was told on arrival I had booked the wrong room type for myself, partner and 7 year old daughter. Even though on my booking it said 2 adults and a 7 year old and I made a note it was her birthday. The booking also stated max capacity in room 3. Max 2 adults, soda bed for a child. There was a pull out sofa bed, but when we got up to the room, it wasn't made, I called to get bedding and was told I booked the wrong room...I said you just checked us into the room downstairs and saw I had a child with me, you even just wished her happy bday! I said where do you expect her to sleep? They said they would move us to a family room but we're too booked. I said I just need bedding for the sofa bed in here, he said they don't have pull out sofa beds,I was confused as there was one right in front of me! We then eventually at 9pm got bedding Sent up....but no one made the bed, they just dumped in on us. I also booked a room with a city view? Which we couldn't see-only a roof of a building. Whilst most things were fine and they did eventually sort us out. With a tied 7 year old after a long day it wasn't the greatest way to start our stay. I'm not sure if it's a problem the hotel end or the booking via this app?

Very pleasant service and stay. Comforts excellent and more facilities than can imagine.highly recommended with spa and gym mo ey for value number 1 hotel always come here.

We stayed 2 nights as easy access to legoland. Price did not include breakfast. The indian restaurant on site served delicious and service excellent. We ate there on both evenings. Price was good . Extra charge for spa access but worth the price. Lovely hotel .

fantastic clean hotel Brilliant facilities Accommodated my needs will def go back 100%

俱樂部房非常好，很大，但可以配備更大的浴室，當然還有更多的照明設備。暖氣不能正常工作，但是，第一個晚上，我們報告說他們給了我們一個油加熱器，當我再次提醒他們時，他們在早上把它解決了。我們有免費的免費飲料，我們只能從特選葡萄酒到特選啤酒中選擇，如果能選擇一些葡萄酒會更好，比如一杯 Prosecco、Short Spirit 和任何其他大杯/啤酒等……工作人員非常友好，樂於助人，床很舒服，但枕頭真的很糟糕，從第一個晚上到我回到家，我的左脖子一直很糟糕，現在脖子好多了。 我會再次入住這家酒店，因為儘管有一些小問題，我確實對它評價很高。事實是，一旦引起他們的注意，工作人員就會盡可能地糾正這件事。我還要求他們提供延遲退房。 感謝您提供可兌換的住宿。