錫拉丘茲內港雅樂軒酒店(Aloft Syracuse Inner Harbor)

The hotel is very cool and modern. The staff were very friendly. There were some very small issues with cleaning but not a big deal. The coffee was free but not very good. Other than that overall a nice place to stay.

Good: manager allowed my son to use the conference room for an online class he was taking, on-site coin laundry, hip lobby area with tables, young clientele, self-serve market area, nice newer bathroom. Elevators quick and always available. Bad: Very dark room, poor lighting. Terrible communication on maid service. Only replaced towels one day, room left a mess. Other day, didn’t replace coffee, cups, water, Kleenex, etc. They only service rooms till 1:00-that’s apparently when the maids leave, inconvenient for sleeping in.

Starting with the positives...the lobby was beautiful and clean, the parking was vast and convenient and the staff was accommodating. Now for the negatives, which overshadow everything else. Our electronic room blinds kept going up and down on their own throughout the night, keeping us up. We could not control them, so during the day we were in complete darkness and at night when they opened on their own, we had street light blaring in. The air conditioner kept pumping out hot air and was so loud that we had to watch tv with the subtitles on. Finally, the awful smell coming from the drain in the middle of the bathroom floor was so bad that we had to keep the door closed all night. Also had to call to have the battery changed for the safe. Like I said, it was rough!

It looks like a new hotel with modern looking. However, in the room we can hear the noise from outside the corridor, next door and above us. The air coonditioning is very noise too.

We went on Thanksgiving day, it was impossible to get any decent food around or at the property. We had to sleep from 6 pm through next day, feeling hungry!

Loved the hotel itself, will definitely return. Was not a fan of the parking situation - parking was only available on the street or in a lot across from the hotel which I found very strange and inconvenient. It's on the water which is nice but it's also close to some not great places.

Overall we had a good experience. Room was very specious and clean. Overall the building is new and has a nice atmosphere. Some other guest have banged our door a couple of times - maybe it was kids. Other than that we had a good stay.

Very loud hallways at night, must be the echo because when I went out to check people were not overly loud and not slamming doors. strange design with the shower window to the main room. View is of empty lots. Price is too high because of these things.