Zannier Hotels Bai San Ho是一家豪華度假酒店,位於越南富安省,地處一片僻靜的自然保護區中,面積為98公頃,面對令人印象深刻的一公里長的白色沙灘。越南語的名字意為原始的沿海和美麗的珊瑚礁,意為“珊瑚灣”。度假村被壯觀的丘陵,茂密的植被和地道的稻田所環繞,遠離主流旅遊路線。酒店有三間餐廳和三間酒吧,一個美麗的水療和康樂區,一個商務中心和一個活動中心,提供各種各樣的海灘和水上活動以及郊遊活動。
訪訪客2024.05.24
- The best aspect of this hotel is the location. Very nice beach with corals, albeit with some minor garbage floating in the ocean. - The people are very sweet, esp the staff at the restaurants and activity center. However, the service leaves something to be desired. It seems the hotel is more concerned with superficial optics than actual impact. - For example, the hotel contacted me beforehand but did not know I was female and kept referring to me by the wrong pronoun. When I called them back, they did not know who I was, although they just talked to me a few minutes before. They also referred me to the wrong depar**ent. Every simple question regarding activities on offer took very long to be answered. - The water pressure in my bathroom is very weak. The technicians tried to fix some but couldn't resolve it completely. - The turndown staff left some sweets in the room, which was very nice. But knowing we are a family of three, they only left two sweets. Minor detail but could be easily corrected. - The food is the worst aspect of this hotel. We are used to hotel pricing but the quality is just not there. Lunch was simply awful. I would stop there. - To conclude, the way the hotel positions itself as one of ultra luxury hotels in Vietnam is far from the truth. It doesn't have the wow factor of two Six Senses, Banyan Tree, Four Seasons, or Regent. No personalized services, no transportation to and back from the airport, no butler. - Just for an example, the staff left my family walking in the complete darkness of a deserted road to reach the hotel after dinner, citing the ”buggy cannot leave hotel's ground” rule. Yet they broke the rule when they took us to the restaurant. What a missed opportunity to show guests initiatives. - This is nice, albeit very far place to go for nice beach. We are not sorry we went, but we would not come back.
El resort seaside boutique presenta varias ineficiencias las cuales enumero: 1. A la hora de ingreso según protocolo de Seaside la pieza asignada NO está preparada para recibir visitas 2. La hora del desayuno es muy desordenada, durante mi estadía tuve que solicitar agua caliente y jugo durante 3 días. El personal no repone los consumos y el pan presento siempre un estado añejo durante los 4 días de mi estadía 3. La playa esta sucia con colillas de cigarrillos, con bolsas y envases plásticos y otras mugres. Nadie la limpio durante mis 4 dias de estadía. Fotos disponibles con el Hotel de fondo. 4.El Jacuzzi de la piscina no funciona, después de insistir durante 2 días logre hacer que algunos de sus jet de agua funcionaran en regulares condiciones. 5. El personal No entiende Ingles y la comunicación es desastrosa Los problemas se van resolviendo muy lentamente con un manager vía mensajes y que no se encuentra presente viendo los problemas. 6. Prohíben el ingreso de bebidas al resort con pago de multa de 1.000.000 Dong, pero el resort No cuenta con bebidas Sin Azúcar lo que no se entiende esta prohibición 7. Le falta mucho para ser categoría 5 estrellas solo le da para 3 estrellas +. Lugar con entorno lindo, pero no funciona correctamente, para la gente local podría ser pero No para turistas Internacionales 8. Precio por noche muy alto en comparación con lo que uno recibe como servicio. 9. El problema que rebalso el vaso de agua, la ducha de la pieza botaba agua menos por su ducha. Con una persona que se duchara, el piso del baño quedaba lleno de agua y resbaladizo, muy peligroso por accidente. El mismo día vinieron a arreglarla.
Excellent! 5 stars is not enough for this amazing place. We arrived at 36 Celsius after a long journey and immediately relaxed thanks to a warm welcome by wonderful staff and a calm environment. Design and interior is very exclusive and yet pure. We loved daily tea time and happiest hour with different cocktails (for free). Don’t miss out the experience of the local fish market close by at the beach.
訪訪客- The best aspect of this hotel is the location. Very nice beach with corals, albeit with some minor garbage floating in the ocean. - The people are very sweet, esp the staff at the restaurants and activity center. However, the service leaves something to be desired. It seems the hotel is more concerned with superficial optics than actual impact. - For example, the hotel contacted me beforehand but did not know I was female and kept referring to me by the wrong pronoun. When I called them back, they did not know who I was, although they just talked to me a few minutes before. They also referred me to the wrong depar**ent. Every simple question regarding activities on offer took very long to be answered. - The water pressure in my bathroom is very weak. The technicians tried to fix some but couldn't resolve it completely. - The turndown staff left some sweets in the room, which was very nice. But knowing we are a family of three, they only left two sweets. Minor detail but could be easily corrected. - The food is the worst aspect of this hotel. We are used to hotel pricing but the quality is just not there. Lunch was simply awful. I would stop there. - To conclude, the way the hotel positions itself as one of ultra luxury hotels in Vietnam is far from the truth. It doesn't have the wow factor of two Six Senses, Banyan Tree, Four Seasons, or Regent. No personalized services, no transportation to and back from the airport, no butler. - Just for an example, the staff left my family walking in the complete darkness of a deserted road to reach the hotel after dinner, citing the ”buggy cannot leave hotel's ground” rule. Yet they broke the rule when they took us to the restaurant. What a missed opportunity to show guests initiatives. - This is nice, albeit very far place to go for nice beach. We are not sorry we went, but we would not come back.
訪訪客My spouse and I spent a couple of days of our honeymoon at Que Toi Village and we were thrilled that we found this hidden gem! The landscape is well designed to the local countryside scenery. It has a good balance of traditional and modern touches. The room is spacious, spotlessly clean and offers a very nice view of the Xuan Dai Bay. You can easily see the Tu Nham sand dunes from here too. Very reasonably priced spa services (I wish you good luck in finding a second technician soon!). Que Toi Village is like an oasis because it's pretty far from the downtown of the two nearest cities (Tuy Hoa & Quy Nhon) and the nearby Song Cau town doesn't offer much F&B options either, so we were relieved that the resort has its own restaurant that offers of a lot of great choices in their menu. We also loved that the food can be served and enjoyed at the convenience of your own room. The staff is truly amazing! We felt we have never experienced a service of such exceptional quality and dedication before. They went above and beyond to make sure our stay was as comfortable as possible. We stayed during the New Year holidays and for more than once, they surprised us with complimentary gifts and drinks and snacks that we totally didn't expect! The resort is right next to the main freeway, however honestly throughout the whole 3 days we were there we barely noticed the honking sounds in the background.