Walking in to the hotel - I felt welcomed by staff and the cozy fire in the massive fireplace. We stowed our bags in our room and came back down to the lounge for a pre-dinner cocktail. Staff were friendly and efficient and the fire was wonderful on our stormy night. After dinner we returned to our room - it initially seemed clean and tidy but upon closer inspection (and lights) the grime and lack of attention to details in the renovation showed through. The bed was hard and linens scratchy - I was super thankfully to have brought my own pillow. I should have guessed we would be in for a loud night when I found the earplugs on each side of the bed, but the noise was still mildly troubling, especially from the room below us with the blaring TV. Thankfully the folks at the front desk responded to complaints and got the volume turned down. Road noise carried through all night despite our location facing the courtyard. I wished for a cozier room with comfier bed - overall the room got the job done and the staff were very pleasant, but nothing to rave about.
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