邁特波爾酒店(Hotel Metropole)

Fujam deste hotel, se não quiserem se decepcionar na hora da chegada na recepção e dormirem na rua. Este hotel não respeita as reservas feitas em seu site internet. Fiz reservas com garantia de dois quartos no site do hotel, e poucos dias após recebi um e-mail do hotel cancelando as mesmas, sem nenhum pedido de desculpas, sem nenhuma justificativa, uma total falta de respeito aos clientes. Em contato com o hotel, uma pessoa de nome Alfonso informou que "não tinha os quartos disponíveis" e que "eu não comparecesse ao hotel no dia do check-in para não se decepcionar". Um total absurdo e desrespeito pelo qual eles também responderão judicialmente por danos morais

Buongiorno...soggiornato per 5 giorni presso Hotel Metropole...che dire camere molto datate e sporche...invece per quanto riguarda il persinale del bar e della sala...molto gentili e sempre sorridenti pronti a soddisfare qualsiasi richiesta....inconveniente trovata sul conto delle cose non consumate forse sarebbe il caso che si attrezzassero con tablet o altro pwr gli ordini...invece di andare in giro ancora con il numero della camera .... ci sono rimasta un po così perché ho girato molto e sinceramente la prima volta che mi capita che alla fine del soggiorno non ti offrono neanche un qualcosa...comunque ringrazio lo chef che mi ha fatto mangiare da Dio...

Struttura accogliente che rispecchia la costiera sorrentina...personale eccellente ..disponibili ..simpatici ..sempre attenti a soddisfare i bisogni del cliente...cucina veramente soddisfacente e di qualità..il personale di sala è il punto forte ..un ringraziamento speciale al signor Carmine e Mario che ti fanno sentire come a casa ...

Struttura all’apparenza interessante con possibilità di parcheggio in loco (ma scriverei direttamente a pagamento), ingresso con accoglienza nello tipico stile Sorrentino, staff reception e ristorazione accogliente, educati e disponibile. La stanza onestamente è da rifare completamente. Rimasta a gli anni 80, infissi in legno senza insonorizzazione e senza zanzariera con affaccio su coltivazione di ulivi, armadio (presunto armadio) da rifare, materassi da cambiare assolutamente in quanto vecchi ed usurati, dal mio punto di vista neanche aggiungendo un topper riesce a dormire bene struttura letto con comodi sospesi al muro altezza cranio, guanciali come se non ci fossero, condizionatore sporchissimo addirittura l’abbiamo spento durante la notte perché uscivano granelli di polvere, bagno senza finestre e senza areatore e di conseguenza cattivi odore che uscivano, telefono in camera tipico degli anni 90 con ancora scritto SIP sopra, assenza di frigo bar, cassaforte a pagamento giornaliero nel 2023 ormai la danno di serie anche i B&b o case vacanze.

Siamo stati accolti dal personale in maniera eccellente, stanza nella norma, cucina e personale di sala più che soddisfacente, soprattutto il personale di sala, MARIO E CARMINE sono stati veramente molto disponibili e gentilissimi. Consiglio vivamente.

Hotel simpático localizado numa bonita zona de Sorrento. A maioria do staff muito amável, sobretudo do bar e restaurante. A comida do restaurante é ótima! Os quartos mais antigos apesar do glamour precisam de alguma manutenção. Os espaços públicos estão muito bem cuidados.

Simpatia e amabilidade dos funcionários extraordinária. A localização é excelente para deslocação seja por transporte público, carro ou mota… As refeições foram maravilhosas para quem gosta de massas, mas tinha sempre outras opções.

Just returned from a week staying at the Hotel Metropole Sorrento with Jet2 Holidays. I can't recommend this hotel enough. The staff from all departments (reception, restaurant, reception, cleaning, bar etc) were all attentive and very friendly. They made you feel extremely welcome. The restaurant team took care of our special dietary requirements (vegetarian) and provided a number of choices at each evening meal. It was well worth taking the half board option. The food was delicious. The hotel was spotlessly clean. The reception staff offered advise on things to do in the area and always greeted you when you walked by. The outside space including the terraces and swimming pool gave great views of the bay and Vesuvius. The bar service in this area was great too! We had a great room (212) with fabulous views of the bay and Vesuvius from our balcony. Before we arrived we were a little concerned over the comments about the busy road and the walk into Sorrento. Yes, it is a busy road with no pavement for a short part of the walk however, this wasn't a problem as vehicles gave enough room for you to walk. You just need to watch and take time crossing the road outside of the hotel during the morning and evening rush hour! We didn't have an issue with road noise. The double glazing was great and we didn't hear a thing. We will back back. Thanks to all the staff at the hotel. You are a fantastic team.

Me and my boyfriend booked through Jet2 & stayed here for a week in June 2023 (my review is very long overdue). We originally booked a superior room with a sea view, however upon arrival the hotel had very kindly upgraded us to a Junior Suite (room 307). The room was located on the top floor on the end right of the hotel. The room was beautiful, and had recently been renovated. We had a front and back balcony, the room itself was very spacious with lots of wardrobe space - a closet on either side of the room. There is a flat screen TV, we linked our phones to the TV to watch Netflix. There is a safety deposit box (free) and also a mini fridge- we just put our own drinks in here, but you can pay for the drinks stocked in the fridge too. There is a kettle and tea and coffee facilities in the room also. The hotel and room were spotless- the room was made up every day. The bathroom was also lovely with a walk in shower. They have hair dryers on the wall- I didn’t bring my own. Breakfast had good variety- pancakes, toast, pastries, cakes, fresh fruits, cereal, juices & also scrambled eggs & sausages. The staff at breakfast are lovely and made us cappuccino’s every morning. We didn’t eat lunch or dinner at the hotel so can’t comment on this. There is a family run restaurant next door to the hotel which I think is very reasonably priced compared to some of the restaurants in the very centre of Sorrento and is equally as nice. We had dinner here twice because really enjoyed it- the desserts are delicious, especially the tiramisu! We didn’t book here we just turned up, but we did book some restaurants in the Centre of Sorrento on an evening, I did this before we flew and our favourites were: Ristorante S’Antonio Pizzeria, L’Abate, Enjoy the Little Things Bistro. The pool area is also lovely, plenty of sun beds & you can order drinks and settle the bill when you check out. The walk from the hotel to Sorrento Centre is about 15/20 minutes. There is no path for about 5 minutes on the walk from the hotel to the centre, which appears intimidating but isn’t as scary as it looks- I managed fine and I was very nervous about this. The cars and bikes leave you plenty of room and after a few minutes the rest of the walk is on a path, so this didn’t put us off the location of the hotel at all. You can easily get the bus to and from the centre if preferred, I believe you buy tickets from reception and the bus times are stated on the hotel website / can ask reception but we didn’t use the bus service as we thought the walk was OK. It might be a bit of a struggle getting up the hill to the hotel if you have mobility issues. I cannot fault this hotel at all, we had a really lovely holiday and we have actually booked to stay here again next year for a week and are so excited to go back. This time we have booked half board. We did also take the ferry to Positano & Capri and do day trips here. We bought our ferry tickets a few days in advance down near the por