We booked this place for our clients and provided our credit card for the charges. However, they requested our clients' credit card instead and charged it. When we asked them to correct this and charge our card as initially agreed, they refused to refund our clients and were extremely unprofessional. They even resorted to screaming on the phone and were incredibly rude. This experience was far from the good and caring service we expected. Highly unprofessional.
翻譯
訪客
2024年5月10日
Sorrento foi uma bela surpresa. Bons restaurantes, comercio turístico forte, uma regiao muito bonita. Nosso hotel surpreendeu bem. 4 aptos modernos, e confortáveis. Um café da manha completo e preco justo. Os anfitrioes atrnciosos. O dono fala portuguee. Valeu a pena ! Recomendamos.
翻譯
訪客
2023年9月27日
Location and service 5 stars! Michele went above and beyond for us coordinating boat trips, taxi and providing recommendations on best local restaurants. Breakfast was fresh and made to order each morning. It was my husbands birthday and Michele was able to find a cake/muffin with a candle that he delivered with breakfast! The location is fantastic, within 5-10 min walk of the top spots but in a quiet neighborhood.