藝術之家 Spa 酒店(Artis Domus Relais & Spa)

Staying at this hotel was absoluetly the worst decision we've ever made. We booked our stay for 3 nights, however we missed the first night due to a flight delay. We explained our situation to the hotel and they were not willing to work anything with us even though it was evident that the hotel was empty. There were at most 10 people in the entire hotel, IF THAT. They would not even provide a boucher to the spa, which was 40 euros to at least give us an incentive due to all the hassle and loss of money from that first night. The staff was extremely rude and the last day because we went a little bit over the checkout time, one of the workers started knocking on our door and screaming loudly and would not stop, to the point that we were scared she would physically attack us. The hotel was unwilling to accomodate any of our needs throughout the stay, the breakfast was recycled from the day before, we could not get a hold of anyone to get towels when we were in the pool, the beds were extremly hard and uncomfortable (my dorm bed was 1000 times better than that bed), and the a/c in the room was extremely loud, sink was dirty, washer broken (all of this is evidenced in pictures and videos).

Flott opphold på et flott rom, med balkong! Vi fikk vasket klær, og personalet var helt fantastisk! Håper vi får samme rom neste gang vi kommer!

Comfortable and clean family room with kitchenette and able to make a simple meal, there is a good grocery shop close by. The breakfast was too simple however even some cheese or cold cut meats would have bought it to standard. Location is perfect for sorrento

There’s no restaurant in this hotel. Despite their advertisement of a restaurant and room service there is nothing except an offer of a salad for lunch or a portion of ravioli if pre-ordered in the morning. Most of the staff speak little or no English and rely on inadequate Google translations for communication with guests. But the hotel itself is great and breakfast is good.

We had such a lovely experience at this hotel. The staff were amazing. Anything you asked of them they would try and help. They really did make it special for us. Real relaxed feel and having a swimming pool was just brilliant. The room was very big and we loved sitting on the balcony each night. Gorgeous time and the stuff totally made this hotel special for us!

Lovely little hotel only 3 minutes walk from the centre of Sorrento. Friendly staff. Beautiful building with flowers, olive and lemon trees. Good, quiet, pool to cool off in with sunbathing area. Clean and comfortable room with A/C and view of the sea (although described as a city view!), No balcony, but seating areas in grounds outside. Only downside was bathroom was a little dated and shower had to be hand held as wall fixing was broken.

Un relais elegante al centro della città, il saluto accogliente della "Padrona di casa", della reception, la pulizia delle camere e l’attitudine ospitalità del personale sono state solo alcune delle piccole cose che hanno reso la nostra vacanza super. Da tornare! Grazie ❣️

Struttura sicuramente molto carina d’estate ma per l’inverno è pessima e poco attrezzata. la doccia si allaga lo scarico con funziona il bidet scorre manca la plafoniera in bagno con relativi cavi elettrici a vista le luci in stanza non si accendono la tv non funziona poca sicurezza notturna pessima organizzazione per il percorso SPA (accesso esterno bisogna uscire dalla struttura e assenza di attrezzatura)

Una bellissima villa antica nel cuore di Sorrento,a due passi dal parcheggio Ulysse,con un giardino magnifico e vista mare..che volere di più? Staff gentile e premuroso ,camere ampie e confortevoli,buona e varia la colazione Torneremo sicuramente.