洛雷萊倫敦酒店(Hotel Lorelei Londres)

飯店地理位置優越。景色和陽台都令人難以置信。 然而，我們房間的浴室散發出難聞的氣味，隨著我們入住的時間的推移，這種氣味變得越來越嚴重（我們住了 4 天）。當我們提出這個問題時，工作人員感到很驚訝，並表示他們會調查此事。他們說我們旅行回來後就修好了，但從未透露如何修好。氣味很快又回來了。 此外，每次我們打電話給客房服務或前台，他們都必須稍後給我們回電話，因為他們不知道如何幫助我們，並且不得不詢問別人（即使只是像杏仁酒這樣的簡單飲料）。 客房服務也只會部分刷新我們的房間。我們必須不斷地向他們索取毛巾、肥皂或水，即使他們已經為房間提供了服務。 總的來說，工作人員很友好，但也非常樂於助人。當我們要求搭計程車去鎮上或汽車服務時，ww只要求那些帶卡的人，但他們不斷地給我們安排那些不帶卡的人。 這個地方有潛力，但確實錯過了與阿馬爾菲海岸豪華度假村相符的重要細節。

Not a bad thing to say about the property BUT I strongly suggest not booking any excursions through the hotel. We booked a private driver and tour guide for Vesuvius and Pompeii through the hotel. Our private driver was a disaster…not even knowing we were supposed to go to both destinations. After taking us to Pompeii, he basically refused to take us to Vesuvius and instead took us to a restaurant of his choosing and then to a coral factory which was basically his attempt to get us to buy jewelry we didn’t want and then cutting the trip short by 2 hours. He tried to tell us that Vesuvius was closed due to high winds which was not substantiated by the Vesuvius National Park website. Even though I complained upon return, the hotel gave us a token discount. In the end we paid 550 Euros the cost of Vesuvius park tickets for a trip to Pompeii and back…very disappointing given the level of hotel and unfortunately was a black mark on an otherwise pleasant stay.

Room was nice. It is a little walk to the center of Sorrento but we didn’t mind that. Rooftop bar has a beautiful view. Rooms have a beautiful view as well. Restaurant Lorelei that has one Michelin star was good. Overpriced… but I suppose that’s to be expected give Michelin rating.

C’est le Lorelei qui a rendu notre séjour à Sorrento mémorable. Tout d’abord le personnel extraordinaire, souriant, toujours dévoué à notre bien-être et ce à tous le niveaux. Un service de grande classe, de grands hotels. L’équipe de Sascha à la restauration, que ce soit au déjeuner, au lunch, au resto Lorelei ou au Sunset bar est hors du commun et offre Vraiment un service remarquable, une cuisine excellente. To top it all, la vue époustouflante ou que vous soyez dans l’hotel fait l’envie de nombreux touristes qui s’arrêtent sur la rue. les chambres sont modernes, propres, très agréables et rien ne manque. Si je reviens dans la région ce sera l’endroit ou je retournerai. Notre expérience à Sorrento n’aurait pas ete la meme sans le Lorelei, merci à toute l’equipe pour toutes les attentions!

The view from each room is simple the best of Sorrento , the rooms are very spacious for Europe , extremely clean, and is located in very quiet street but not far from the center , only 10 minutes walk from main port

It is a small boutique hotel and the amenities are less that what you would find in other 5 star hotels. This hotel gets a great review from me due to the Restaurant within the hotel. Food and service by wait staff were of high quality, warm and caring. They do room service using the same kitchen as well. When traveling for a long stretch, great food in your room is a nice welcome and this hotel delivered ! Thank you ! Truly enjoyed the stay !

Remarquable hôtel, bien placé à proximité du centre, de la gare et du port, face à la mer. Prestation générale de très bonne qualité à tous points de vue. Cela vaut largement le prix demandé ! Un excellent séjour

The staff was excellent ? Maria, at the front was helpful in arranging cabs and directions to certain locations. A beautiful location also! Jon & Lisa T