TSG大酒店(Hotel Tsg Grand)

Location is very near to airport. Plus point. Room was too small as against the photo shown on website. There is no cupboard for keeping clothes etc. One has to live from suitcase. Not even one chair in the room though shown in photo. Unless there are different rooms in same hotel but photo is shown of bigger room. House keeping is poor. Example: checked into room 212 and the entry card did not work. Brass metal key was given after 10 minutes. On way back from Neil Island again Room 212 was allotted. Went up to the room and to great disappointment the card key did not work. Thus intervening three days no attempt was made to rectify and why was card key given in first place at check in?? Shows inefficiency and casual approach of ***agement. No small hand towel was provided. No toiletries??

Nice hotel in the city of port blair. Rooms are neat and clean. House keeping and room service were good and quickly they help. Meena ji from housekeeping kept our room very neat and clean and rooms were ready before our check-in... Buffey Food items should be improved under the MAP plan

They will charge for extra bed even when you don’t turn up!!! I had booked 4 rooms for 13th and 14th Jan, total 9 occupants. We could not reach on 13th Jan as SpiceJet cancelled flight. I understand it is not their fault (although the hotel could have at least given a discount or something) for 14th. They charged for the 4 rooms for 13th and 14th. They also charged for the extra person ₹1500/- for both the days. The least they could have done is to charge 4 rooms two days and extra bed one day but they did not budge. Appalling!!!

Overall, I personally had a great experience staying at this hotel as a solo female traveller, considering all aspects viz. service, amenities, location etc. The staff members are exceptionally polite, helpful, friendly, and co-operative. Highly recommend this hotel for a peaceful and memorable stay, especially if you are visiting with children or elderly family members. The food at the in-house restaurant is also very good in terms of both quality and quantity. Tip: Rooms in the 2nd floor are more spacious than those on the 1st floor. Breakfast & dinner buffet meals can be included in room plans.

The hotel rooms weren't kept hygienic there were ***y cockroaches crawling on the bed during night and in washrooms The food quality was really bad the food was old and had unpleasant smell

We were 25 of us all doctors with families booked for 02.12.23. We had a birthday celebration for which we asked chef Muzakir to arrange cake cutting on terrace, to which he agreed hesitantly but flatly and very arrogantly refused to provide few spoons n plates and glasses and started arguing. Didn’t on the fans too. It’s was a terrible experience and spoiled our day and mood. Did not expect such a rude behaviour with senior citizens. The staff needs lots of training/grooming on hospitality. Shame on the ***agement of TSG Grand

We had stayed for 1 night in grand and it was the right and perfect choice :-) Near to the airport, I Loved the hospitality of the staff. Ms Ankita she provided all information about the places,made me feel at ease . The food was delicious and the way they served us , it was a homely feeling... I suggest stay in tsg grand hotel in Port Blair 😊

The location, the ambience, the hotel rooms, the service and the food are excellent! Amenities are top of the line! Overall this was one of my best hotel experiences ever! Book with eyes closed You won't regret it!

Good hotel comfortable rooms, check in process was smooth, same with check out . Mention to Ankita at reception who was very polite. We ate dinner not as a package, good food varieties and tasty food. Staff were attentive and always happy to assist.