派克霍斯旅館的評論

The pictures on the website were nothing like what we saw when we arrived. Room was okay. The room was not worth what we paid. They charged us the old owners prices which was more than their current prices. We stayed in a city centre hotel which was nicer the following couple of nights and cost less. Staff were nice. Bar meal was okay. Will not go back.

Very tight entrance to small car park. Staff struggled to open room door. Decor poor. No light bulb in one bedside light. Bathroom sink cracked and chipped. Shower curtain did not stop water getting on to bathroom floor, apparent through experience and stained lino floor. Some kind of fixing for something (probably former toilet roll holder because there wasn't one) sticking out of the wall. Unable to release bath plug to drain water! Booked a couple a weeks in advance of stay, then 3 days before book in, received short email stating they were unable to supply breakfast with no alternative suggestions, meaning we had to make our own arrangements on top of the reason we were staying (family funeral). Generally very disappointing. I will not be recommending anybody stay here!

Room 1. The room had been updated relatively recently. Comfortable bed, decent shower (once one worked out how it worked) and modern units. Blinds need attention so I just left them down. Some noise from below but room isnt over bar so wasnt a problem. Food basic pub grub but delicious. Excellent beer. Staff very busy. Responsive to requests but some guests may desire a more proactive approach.

This is the first time that we have eaten here since the new owners, at the start of the year. The food was absolutely great. There is a fine range of beers, and the people are friendly. It is some years since this was a decent local. Now we intend to come here regularly

Beautifully comfortable bed and fantastic shower. Friendly welcome, good atmosphere in bar and great tapas. However, someone might like to attend to the roof of the building directly below bedroom 1, which offers unexpected views.

Don't be put off by the run down exterior of this village pub which has been through tough times over the past couple of years. New managers have arrived (December 2023) and are doing an amazing job and were extremely welcoming. Stopped for coffee but ended up having a fruit crumble which was probably the best I've ever had in a pub/restaurant. The exterior is due for a complete refurb this year which should help get the pub back on its feet.

Rooms have or are being refurbished so pics are out of date . New Chef pub on the up with a newly reopened breakfast room and a newly recurved snug room for business meetings New chef with brand new menu

Luckily we only stayed at the Pack Horse for 1 night. We arrived early evening after spending 6.5 hours on the road. They immediately took payment for the rooms and then told us the kitchen was closed so no meals that evening and also they do not serve breakfast. After asking if there were any restaurants in the village, we were told we could order a takeaway or there was a grill across the road for burgers and kebabs. On booking I thought no meal plan with our room meant we could pay separately for dinner and breakfast? Anyway we found a very nice hotel/restaurant called the Station House around the corner where we had dinner, Pack Horse didn't mention this option. Next our rooms. Dated, in need of serious redecoration. The bathroom had a macerator which started up every time you turned on a tap, shower or the loo and was very noisy, which I'm sure could be heard by neighbouring rooms. The photo's shown on the Pack Horse web site didn't show our room! So we can only assume that room 4 is still yet to be refurbished? Would not stay here again.

Absolutely awful experience, booked through *********** to be told when we arrived that the pub had been taken over and even though we were clearly written in the diary, they wouldn't honour the booking or provide a refund. No explanation why they let our room go and left us stranded there with poor excuses.

Despite us paying a £75 deposit for a two night stay back in March for a wedding in June, and the booking clearly being written in their reservation diary, they did not have any rooms free and would not refund our deposit, claiming they had recently taken over. Whilst the staff were friendly, more could have been done in this situation. Luckily the Station House up the road were able to make room for us, and we were so glad they did, really lovely atmosphere and nicer place in all. So every cloud has a silver lining.

Wow! What a difference with the new regime. Immediately you walk into the pub/hotel you are met with cheerful happy staff and an amazing atmosphere. The carefully chosen selection of ales and drinks are presented in perfect condition and the food is superb. I cannot imagine anyone having a bad experience at this much, much improved village facility. Ade, Sarah, Emily, Poppy and Adam are very professional, very accommodating (excuse the pun) and provide a truly satisfying visit. The clientele are now returning and there is a friendly feel as soon as you walk in. There will be theme nights for a variety of international food tastes i.e Indian, Greek, Italian, Mauritian, French, etc and the food; you know will be of excellent quality. Well done Ade and Sarah.

The most vulgar red-faced drunkard of a landlord has taken over called Adi.. Chauvinistic hostile ignoramus. A friend had told me how bad it had got in there with terrible food taking ages and just how rude the landlord was, but seeing was truly believing.. I think he could be running it for a 'pissed up club', for his mates... truly underwhelmed and unwelcome.. What an awful shame. Hope it changes hands again quickly.

We found it homely and the hosts could not do more to make us welcome. They are in the process of refurbishing and once finished the whole place will be superb.

If your looking for a fantastic pub to go to then come here, the rooms are great the food is fantastic and the breakfast is to die for, great products no cheap stuff and the best steak I have had in ages ( the wife is going to kill me for saying this) great staff with great service, dogs are welcome and has a beer garden for the sunny weather, abbie and nick are great hosts that are always up for a laugh but very professional in every way, you must see and visit the packhorse if in South brent, great place to visit for walkers and cyclists as on way to dartmoor hills as they have a breakfast room off from the pub with good prices, we will.be back soon, as they say "find a great place and keep going back" 😀