我們將車停放在 Best May 1 的停車場，但現場完全沒有任何標示或告示牌顯示「限停四小時」。在沒有任何清楚告知的情況下，我們的車卻被拖走，造成我們極大的困擾與額外費用。
作為旅客，我們依照住宿資訊停車，卻因為缺乏明確的指示而承受這樣的結果，這讓我們感到非常驚訝與不安。
另外，我們想一併反映：房間整體雖然位置方便，但設備維護與清潔度並未達到我們預期。原本我們不打算提出，但此次停車事件與整體感受使我們覺得有必要完整告知您：
• 房間整潔度不足（可視情況補充：例如地板不夠乾淨、浴室清潔不到位等）
• 部分設備老舊或使用上不太方便
• 整體入住體驗沒有達到標示的品質水準
我們希望您能了解旅客的實際困擾，也希望未來能加強相關資訊與設施，以避免其他旅客遇到同樣的情況。
期待您給我們一個回覆，謝謝。
We parked our car at the Best May 1 parking area. However, there were no signs or notices indicating that parking was limited to four hours. Without any clear information provided, our car was towed, which has caused us significant inconvenience and unexpected expenses.
As guests, we followed the accommodation instructions, and it is very surprising and unsettling that such an incident occurred simply due to the lack of proper signage.
Additionally, we would like to share some feedback regarding the room. While the location is convenient, the overall maintenance and cleanliness did not meet our expectations. We did not intend to mention this initially, but given the towing situation and the overall experience, we feel it is important to let you know:
• The room cleanliness was below expectations (e.g., floor not very clean, bathroom not properly maintained)
• Some facilities are old or not functioning smoothly
• The overall stay experience does not fully match the quality indicated in the listing
We hope you understand the inconvenience we have encountered, and we hope the information can help you improve the experience for future guests.
We look forward to your response.
Thank you.
