首都旅館(The Capital Guest House)

The accomodation and service was excellent. But need to include breakfast in your service. Breakfast should be provided by the Guest house. The location of the guest house is in a perfect area which is quite and suitable for reading and report writing after a conference.

I went to check in late at night but received a warm welcome, none the less. My room was beautiful and neat, located by the pool which is situated in a lovely garden and on both nights I had peaceful sleep. I loved that there was WiFi and full DsTV bouquet, also appreciated having a coffee station in the room. All in all it was a brilliant stay and I highly recommend The Capital Guesthouse, which I would gladly visit again!

Joyce was very helpful and welcoming. Very nice hotel. Just need a new sign to find the place. Otherwise, awesome place.

The Capital was in all accounts, just okay. Booked on Booking. com, when arriving, there was no signage to confirm that one was at the correct address, eventually we phoned and the gate was opened. Establishment did not know that payment had already been processed. We were advised that breakfast had to be paid for in cash as there were no card facilities. The room was tidy, clean however, the bedside lamp had no globe in it, the one bathroom light also did not work. In the morning, our P120 breakfast was cold.

I was surprised to arrive and asked how much my room rate was (had to convert from USD to BWP. Why was this a hassle upon check in? I was also told my room wasn’t paid for even though I received confirmation from Priceline that it was charged to my card. This was also an issue when I checked out. Spent at least half an hour feeling interrogated about my booking and paying for our room. I’ve never experienced this before and it was not pleasant! Really disappointed that we lost time over this as it’s not often that we travel to Africa and missed out on visiting people we wanted to see.

The rooms were very small and totally overpriced. I have requested my invoice many times and keep getting promises that it would be sent but they don't. There are many other guesthouses and hotels around that offer way more for less.

The rooms are lovely and newly appointed. Breakfast was great. We ordered Debonair's delivery pizza for dinner, which arrived with no problem at all. Easy access to the airport, Diagnofirm(for covid PCR test) and retail shops. Thanks for a great stay.