호텔의 위치는 좋으며, 직원들은 친절합니다.
흡연가능한 방이었나, 복도와 방에서 너무 냄새가 심하여 머리가 아플정도입니다. 그리고, 욕실은 작았으며 샤워타올이 낡았고 냄새가 났습니다. 생수는 제공되지 않고 물병이 있었습니다.
아침식사는 맛과 종류가 보통이었으며, 움직이는 공간이 매우 좁았습니다. 다음에 방문여부는 고민해봐야겠습니다.
翻譯
來自住宿之回應: Dear Mr/s. Joon Mo Kang,Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your valuable feedback.We are very sorry to learn about the unpleasant experience during your recent stay with us.We have addressed this issue to the department head concerned to ensure that we are consistent with the standard that we stand for and we hope that you could give us a chance to prove that we can do much better on your future visit.Please be assured that we will always strive to improve our service, so that you can experience our hotel and services.We do hope that this unfortunate experience will not deter you from returning to Swiss-Belinn Simatupang.We are looking forward to welcoming you back to Swiss-Belinn Simatupang.Best regards,Swiss-Belinn Simatupang
KyoZSA
豪華大床房
入住日期 2025年2月
家庭旅遊
12則評價
8.0/10
很好
發佈於 2025年3月28日
Kamar bersih dan nyaman. Dpt kamar view MRT jadi anak2 excited banget stay di kamar itu. Kolamnya juga bersih dan terawat, anak2 happy bisa puas berenang.
翻譯
來自住宿之回應: Dear Bapak/Ibu yang terhormat,Salam Hangat dari Swiss-Belinn Simatupang.Terima kasih telah memilih Swiss-Belinn Simatupang sebagai tempat menginap dan memberikan ulasan positif tentang hotel kami.Ulasan positif Anda telah dibagikan dengan semua anggota tim hotel. Hal ini akan semakin memotivasi kami untuk secara konsisten memberikan pelayanan yang luar biasa kepada seluruh tamu kami yang berharga, seperti Anda.Sekali lagi, atas nama seluruh tim hotel, saya ingin mengucapkan terima kasih atas ulasan positif Anda dan kami sangat menantikan kedatangan Anda kembali segera.Salam Hormat, Swiss-Belinn Simatupang
訪客
豪華大床房
入住日期 2025年4月
商務旅客
7則評價
10/10
傑出
發佈於 2025年5月16日
lobby裝修很新穎,服務周到
來自住宿之回應: Dear Valued Guest,Warmest Greetings from Swiss-Belinn Simatupang.Thank you for your very kind words and for taking the time to write such a positive review.We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff.We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Best regards, Swiss-Belinn Simatupang
訪客
尊貴套房
入住日期 2025年1月
家庭旅遊
6則評價
9.0/10
非常好
發佈於 2025年3月2日
非常不錯的飯店,乾淨整潔又舒適,唯一的缺點就是浴缸及淋浴間的排水不佳
來自住宿之回應: Dear Valued Guest,Warmest Greetings from Swiss-Belinn Simatupang.Thank you for your very kind words and for taking the time to write such a positive review.We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable by our staff.We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Best regards, Swiss-Belinn Simatupang
SweetieNyne
豪華大床房
入住日期 2024年12月
獨自旅遊
4則評價
10/10
傑出
發佈於 2025年1月25日
Excellent service, excellent maid 🤣 thank you for take care my doll everyday
翻譯
來自住宿之回應: Dear Valuable Guest,Warmest Greetings from Swiss-Belinn Simatupang.Thank you for your very kind words and for taking the time to write such a positive review.We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable by our staff.We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Best regards, Swiss-Belinn Simatupang
來自住宿之回應: Dear Mr/s. Lin Hu,Thank you for staying at Swiss-Belinn Simatupang and taking the time to share your valuable feedback.We are very sorry to learn about the unpleasant experience during your recent stay with us, particularly about the Cleanliness and Public Facilities.We have addressed this issue to the department head concerned to ensure that we are consistent with the standard that we stand for and we hope that you could give us a chance to prove that we can do much better on your future visit.Please be assured that we will always strive to improve our service, so that you can experience our hotel and services.We do hope that this unfortunate experience will not deter you from returning to Swiss-Belinn Simatupang.We are looking forward to welcoming you back to Swiss-Belinn Simatupang.Best regards,Swiss-Belinn Simatupang
訪客
豪華大床房
入住日期 2025年3月
商務旅客
2則評價
7.5/10
發佈於 2025年5月8日
Breakfast seadanya 🥹
Kamar pertama kecil, karena ribut dan gak nyaman setelah kompline baru di pindah. Tapi terimaksihlah
翻譯
來自住宿之回應: Dear Bapak/Ibu I Gusti Ngurah Made,Salam Hangat dari Swiss-Belinn Simatupang.Terima kasih telah memilih Swiss-Belinn Simatupang sebagai tempat menginap dan memberikan ulasan positif tentang hotel kami.Ulasan positif Anda telah dibagikan dengan semua anggota tim hotel. Hal ini akan semakin memotivasi kami untuk secara konsisten memberikan pelayanan yang luar biasa kepada seluruh tamu kami yang berharga, seperti Anda.Sekali lagi, atas nama seluruh tim hotel, saya ingin mengucapkan terima kasih atas ulasan positif Anda dan kami sangat menantikan kedatangan Anda kembali segera.Salam Hormat, Swiss-Belinn Simatupang
訪客
豪華大床房
入住日期 2025年1月
獨自旅遊
20則評價
8.5/10
很好
發佈於 2025年3月20日
Kamar cukup nyaman meski ukuran tidak terlalu besar. Menu sarapan juga sangat variatif. Lokasi sangat strategis karena dekat akses tol ke bandara.
翻譯
來自住宿之回應: Dear Bapak/Ibu Terhormat,Salam Hangat dari Swiss-Belinn Simatupang.Terima kasih telah memilih Swiss-Belinn Simatupang sebagai tempat menginap dan memberikan ulasan positif tentang hotel kami.Ulasan positif Anda telah dibagikan dengan semua anggota tim hotel. Hal ini akan semakin memotivasi kami untuk secara konsisten memberikan pelayanan yang luar biasa kepada seluruh tamu kami yang berharga, seperti Anda.Sekali lagi, atas nama seluruh tim hotel, saya ingin mengucapkan terima kasih atas ulasan positif Anda dan kami sangat menantikan kedatangan Anda kembali segera.Salam Hormat, Swiss-Belinn Simatupang
匿名用戶
豪華大床房
入住日期 2024年2月
商務旅客
126則評價
8.0/10
很好
發佈於 2024年3月6日
Terima kasih atas pelayanan yang cepat saat check in dan check out. Kamar juga lumayan luas dan akses ke lokasi cukup dekat dari MRT fatmawati. Terima kasih
翻譯
來自住宿之回應: Dear Tamu yang terhormat, Terima kasih atas waktu luang anda untuk memberikan rating terbaik dan ulasan positif selama masa tinggal anda. Kami sangat senang membaca ulasan anda. Pada dasarnya menjadi prioritas utama kami untuk dapat melayani anda dengan baik dan sekali lagi terima kasih. Kami tunggu kunjungan anda selanjutnya dan berbagi pengalaman menarik lainnya bersama kami. Salam hangat, Swiss-Belinn Simatupang.
匿名用戶
豪華大床房
入住日期 2025年7月
情侶
1則評價
10/10
傑出
發佈於 2025年8月11日
Excellent location that provides accessibility to the MRT.
翻譯
來自住宿之回應: Dear Our Valuable Guest,Warmest Greetings from Swiss-Belinn Simatupang,Good to read that you had a good time during your staycation at Swiss-Belinn Simatupang and how you enjoyed our service. This feedback truly motivates our team to keep improving our service and facilities quality to meet, even exceed guests expectations.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Best regards, Swiss-Belinn Simatupang
匿名用戶
豪華大床房
入住日期 2025年4月
獨自旅遊
3則評價
10/10
傑出
發佈於 2025年6月15日
it was great to know this hotel! very comfortable and friendly people
翻譯
來自住宿之回應: Dear Our Valuable guest,Warmest Greetings from Swiss-Belinn Simatupang.Thank you so much for taking the time to share your positive feedback regarding your stay at Swiss-Belinn Simatupang. We are thrilled to hear that you enjoyed the comfort of the room, the friendly service from our staff, and the facilities we offer. Your feedback means a lot to us, and we will continue striving to provide the best service possible. We look forward to welcoming you back soon. Thank you for choosing us!Best regards, Swiss-Belinn Simatupang
Albarra Kusuma Wibawa
尊貴套房
入住日期 2024年3月
家庭旅遊
2則評價
10/10
傑出
發佈於 2024年5月4日
Extend stay karena senyaman itu.. Dan proses perpindahan dari Business Suite ke Premier Suite yang sangat dipermudah oleh staff di Swiss Belinn Simatupang.. Kamar nya 👍👍👍👍 Four thumbs up.. Terimakasih staff Swiss Belinn Simatupang,🙏🙏🙏 the best!!! See you on my family next trip..
翻譯
來自住宿之回應: Tamu yang Terhormat, Terima kasih atas waktu luang anda untuk memberikan ulasan selama masa tinggal anda. Ulasan anda sangat membantu kami untuk meningkatkan kualitas standar produk dan pelayanan untuk menjadi lebih baik lagi. Sekali lagi terima kasih telah memilih kami sebagai pilihan menginap anda. Kami tunggu kunjungan anda berikutnya. Salam hangat, Swiss-Belinn Simatupang.
來自住宿之回應: Dear Mr/s. Yi Kun,Warmest Greetings from Swiss-Belinn Simatupang.Thank you for your very kind words and for taking the time to write such a positive review.We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff.We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Best regards, Swiss-Belinn Simatupang
來自住宿之回應: Dear Valuable Guest,Warmest Greetings from Swiss-Belinn Simatupang.Thank you for your very kind words and for taking the time to write such a positive review.We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable by our staff.We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Best regards, Swiss-Belinn Simatupang