天工谷山莊旅館

天工谷山莊旅館的評論

天工谷山莊旅館

1261 Ski Run Blvd, 96150 南太浩湖, 加利福尼亞州, 美國查看酒店詳情
天工谷山莊旅館
天工谷山莊旅館天工谷山莊旅館天工谷山莊旅館
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1晚

天工谷山莊旅館 評論-真實住客評語

4/5
很好
17則評價
真實評價
位置4.0
設施4.0
服務4.0
衛生程度4.0
篩選條件：
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所有評價(17)
正面評價(7)
負評(6)
訪客
入住日期 2021年10月
夫妻／情侶
5.0/5
傑出
發佈於 2021年10月20日
Linda 和Johan使得我們的第一次太浩湖之旅變得非常特別。酒店位於距離南太浩湖中心一英里遠的地方，位於旅館的班車路線上。他們非常熱情，給了很多關於該地區的景點的幫助，以及如何到達那裡。酒店的一切都很方便，裝飾迷人。如果你有機會去那裡，無論如何都要去這家酒店。這裏的舒適和熱情款待不會讓你失望的。
訪客
入住日期 2024年9月
其他
5.0/5
傑出
發佈於 2024年9月7日
"We've stayed at Heavenly Valley Lodge twice now, and both times the experience has been exceptional. The atmosphere of the hotel is cozy and welcoming. We've stayed in both the King and Queen rooms, and each time, the environment was quiet and relaxing. The location is perfect—just a short distance from the ski slopes, beach, and nearby restaurants, making it incredibly convenient for all activities. The staff is equally impressive. We had the chance to meet Rosie and her cleaning crew, and they were all incredibly friendly and professional. Their attention to detail and dedication to keeping everything spotless made our stay even more enjoyable. I also had the pleasure of speaking with the owner, who is polite, kind, and a real problem solver. He truly cares about his business, and it shows in every detail of the lodge. We wish him all the best and look forward to returning!"
翻譯
訪客
入住日期 2023年9月
其他
4.0/5
很好
發佈於 2023年9月26日
After considering several properties of where to stay, we chose The Heavenly Valley Lodge. This lodge is a VRBO (Vacation Rental By Owner) and has no personnel on site for assistance. The lodge was purchased by an investment group in 2019 and has completed the renovation of some of the rooms. Having new owners, some of the information and photos found on websites are before the current owners acquired the property and may not be accurate today. It was apparent that our room had recently been renovated with all new cabinetry, furniture, a very firm bed, microwave oven, ceiling fan, a gas fireplace, new shower stall, chair height toilet and a pedestal sink. There was plenty of parking close to the room. Overall, the property is in a beautiful setting and the rooms are clean, quiet, and well maintained.
翻譯
訪客
入住日期 2023年8月
家庭旅遊
1.0/5
發佈於 2023年8月25日
Nothing like the photos, no one on site, or answering. Horrendous service. Moved elsewhere as entrance blocked by road works and booked time shrank to 7pm to 7am if road reopened at all. Right on two main roads - a corner site - appears to be run from the Philippines.
翻譯
Dreamer05092634008
入住日期 2023年8月
其他
2.0/5
發佈於 2023年8月19日
The unit was small and cramped, the bed felt like you would fall off the edges, but the shower was absolutely the worst. The floor was as slick as a skating rink. Absolutely dangerous and neither of us would use it again.
翻譯
訪客
入住日期 2023年7月
其他
2.0/5
發佈於 2023年7月14日
Our room was tiny; the king bed filled it. The side of the bed near the entry door had no night stand because it would have blocked the door from opening. Don't know where that picture was taken because I didn't see any area like that. There was no desk; the only "chair" was a round stool pushed against the fireplace. Shower was a small stall shower. There was a refrigerator, microwave, and coffee pot but the only place to sit was that stool or the bed. The wiring was questionable since multiple power strips were used. If you're going to spend only one night and no time in the room, then this is OK. Guess we got what we paid for--- small price (under $200) and small room.
翻譯
訪客
入住日期 2023年5月
其他
5.0/5
傑出
發佈於 2023年5月23日
This was a lovely little lodge. So happy we didn't pick one of the big resorts. You can pick your room and the fireplaces make it a perfect romantic getaway. Glenn (property manager) helped us choose rooms furthest from the road. You park right in front of your room for easy access. They are cozy and quaint with a comfy bed, nice linens and basics in the kitchen area including coffee. There's a firepit and tables in the outside area for eating/relaxing. Even though there is no on-site personnel, there was immediate response to text and clear directions for check-in/out. The housekeeping staff was great! We loved HVL and would highly recommend it! Excellent value!
翻譯
訪客
入住日期 2023年1月
夫妻／情侶
3.0/5
發佈於 2023年1月31日
The hotel experience was completely contactless. Our room was switched from my original choice due to “repairs” without notice and was only explained after I asked. We were placed in the room closest to the road and it was a bit noisy and the shower leaked. You can walk (about) a mile into town to avoid parking but the sidewalks were not available the entire way. The room had a picture hung that still had the photo that came with the frame and the fan was not wired correctly. The photos gave me higher expectations.
翻譯
訪客
入住日期 2023年1月
其他
2.0/5
發佈於 2023年1月31日
we booked our rooms there was a listing of the amenities on site. Breakfast included , Bar etc. Neither of these were accurate. When we checked in 2 nice ladies were just finishing cleaning rooms and told us that there was no live contact once they left for the day. Anything we needed would have to be done digitally or by calling the number on our reservation. Should there be a resort fee for this? No absolutely not.
翻譯
訪客
入住日期 2023年1月
夫妻／情侶
2.0/5
發佈於 2023年1月31日
It was old and not very well taken care of. It was unusually hot and we had the windows open as far as we could. The screens were bent so bugs could get in. Bathroom was tiny. It was cleaned as well as old furniture and rugs can be. We were disappointed and won’t be going back
翻譯
訪客
入住日期 2023年1月
其他
1.0/5
發佈於 2023年1月31日
I sent two emails per their instructions to cancel my reservation but heard nothing back. So, I called to cancel and was connected to some kind of service. The person who answered really should not be working with the public and said I should wait 72 hours for a response. When I told her it had been about two weeks, she sounded very annoyed, never apologized for the delay, and finally begrudgingly took my info. Then she said the manager would call me and there would be a $25 "processing fee" for cancelling. When I told her that is inconsistent with the written cancellation policy she kept talking over me, reading from a script and said she had no visibility to the information or to my reservation. Huh? This may be a great place to stay but I'll never experience that after this initial experience. I don't know if the manager will call me or not. Even if he/she does, what an inefficient and unfriendly way to process reservations. Sheesh.
翻譯
訪客
入住日期 2023年1月
家庭旅遊
3.0/5
發佈於 2023年1月31日
Stayed here for a couple nights in the bunkhouse cabin. Though the place was clean, the bunkhouse was tight space for three adults. There was a queen bed and a bunk bed right next to it. Barely had any room to navigate or place luggage. Felt very confining! Otherwise the bathroom shower had great water pressure and was nice to have a small kitchenette but for us, it was very cramped and didn’t feel very comfortable due to the size. Probably better for a couple with one kid but that’s it. Location was good though.
翻譯
訪客
入住日期 2022年10月
其他
4.0/5
很好
發佈於 2022年10月19日
This was one of the less expensive motels I could find in South Lake Tahoe. It's a good 10-15 minute walk from the lake but still do-able. The beauty of that is it's quiet here and far enough away from the main area. The lodge was old fashioned (or should I say 'traditional') but clean and tidy. It had a small kitchenette although we didn't really need it as we were only here one night. The room and bathroom were small but adequate for two adults. The bed was comfortable and we even had free access to Netflix - not sure if we were supposed to or if the previous guest had left it logged in? There were no issues with the self check-in and it all worked out ok with the room pin to get in etc. The car park is small and fairly tight, but just enough to accommodate all guests. We did manage to get parked right outside of our room which was good. I would stay here again and think that it's good value considering where you are. The only thing that was strange is that we only had one bathrobe left for us. Maybe I did not give both guest names, but my husband was not too bothered he went without! The wi-fi can be spotty at times too but that did not affect our stay at all. Although I do like to phone the UK via Whatsapp and didn't think I'd be able to. However, we did get the call to go through ok so it was adequate enough for that.
翻譯