美國比奇酒店(American Beech Hotel)

Sitting in our bedroom, just got off the phone with the manager “Kayla” because there is music blaring into our room. She told us there is nothing she can do for us, that we should have read that it is a “ lively “ hotel and it is noisy until 11 pm. Incredibly inept staff. Way too expensive for what it is. Kayla did say she gets many complaints about this, but we should have known. The General Manager Stephanie would not take our call and would not offer us anything in compensation in fact Kayla doubled down and said that all the rooms are extremely noisy until about 11pm, and it states this on the website…really? Never had this experience in a hotel, I’ve never written a review about a hotel, but I feel so strongly, that I hope people read this and don’t fall into the same trap we did.

Wow. Had a great stay at American Beech. We were treated like royalty, given a room upgrade and a beverage a check in. Each day we received a continental breakfast in a picnic basket and it was perfect for us - just enough to get our day started. The staff was so attentive and friendly. Our room was spacious, beautiful and clean. I highly recommend American Beech.

Absolutely loved this hotel! Decorated so nicely and edgy! The complimentary rosé was a nice touch, as well as the awesome picnic basket breakfast! We will be returning again and will see what the warmer weather adds to the experience when the restaurant is open as well. The courtyard looked so great, can’t wait to come back.

It was a lovely stay around NYE celebrations. The staff was very responsive, just wish they would seemed a bit happier to be there. Hard to find anyone with a smile. We tried to engage in conversations to let them know we appreciated them but maybe the management team needs to have a team building or take the team for dinner or something. And cheer everyone up!

The overall service was excellent and the room was clean quiet and comfortable. The staff was very attentive to detail and made my stay hassle free.

Looked promising on the internet ..it was quite nice ..different . The staff were very young and didn’t really seem that bothered with making their guests feel welcome ..wrong attitude . The room was fine .. bathroom clean and well equipped. Dinner in the restaurant was very good .. there again , the staff it really very professional- my question as to where the mussels were sourced was answered with - not sure , but definitely from an ocean ! Breakfast was nice .. more than I had hoped for , although 9 is a bit late if you want to make an early start . This hotel is overpriced, needs some properly trained staff and perhaps needs to go more for professionalism rather than a cool vibe .

We loved our stay here! We wanted a quiet, quick local getaway and this was the perfect place. The staff was extremely nice and the room was clean and fun. The breakfast basket delivered to the room was the cutest. We will definitely be visiting again.

Outstanding! I take frequent weekend trips and this was the best boutique I have ever experienced. Service and rooms were lovely. The morning picnic basket with the warm bagel with coffee was fabulous. You must have dinner at the hotel’s restaurant, the seafood pasta was delicious and place was packed with locals, so you know it’s good! Enjoyed the complimentary rose in the patio area. You can stroll downtown after your meal. I could go on—I loved it!

The restaurant is very attractive. We sat in the outside space which was particularly pretty. Seating was comfortable and well spaced. The food was creative and refined. Our shrimp ceviche was light and beautifully seasoned beautifully presented. The sesame crusted shrimp was also exceptional. Everything was done in a special manner. A meal to remember. Thank you to the helpful staff!