提供 Spa 服務的達爾文酒店

「Good pool and spa. Excellent location. Good lobby/reception, waiting area. Phone call to inform us that our room was ready early was greatly appreciated. Generally the staff were all helpful. On the negative side the room itself - the layout is poorly designed, very angular - narrow gap between the end of the bed and the open door into the living area. The TV in the bedroom is set at a strange angle because of the room design. It didnt bother us to watch it as we didnt, but the TV extended past the wall , narrowing the walkway at the end of the bed.) Living area and kitchen were fine, good supply of tea/coffee.」

「第一次入住,前台接待確認我們通過Trip.com付款,但接完債券付款後,他立即告訴我們他沒有收到任何付款,要求我們出示我們的付款證明,如trip.com確認,銀行轉賬,&甚至銀行扣除的聲明。我們顯示確認,銀行轉賬,他要求的報表,然後接待員拒絕並堅持我們沒有付款。他拒絕了所有證據,並堅持讓我們與他們再次付款。他拒絕我們和主管交談,因爲他說“他們會說同樣的話”。不幸的是,我們沒有獲得他的名字,所以我們無法具體說明他是誰。糟糕的服務。」

「Good location, having the ****** there is great. We had a suite but it’s looking tired and I would suggest management need to clean the tiles as they are quite dirty. Overall ok」

「很棒的服務。通過將鑰匙放回接待處的地方,輕鬆快速退房。」

「Mantra on the Esplanade worked well for us for the three nights we stayed. Close to the main shops and eateries so plenty of choice there, with a free bus to the large out of town shopping centre too. The room was clean and tidy though a little dated. We were at the back of the hotel which meant the music and noise from the pubs and clubs nearby could be heard til quite late though it didn’t keep us awake.」