Good first impressions - well put together hotel with great amenities and nice staff. First evening I ordered room service - It took over 1hour 15 minutes to arrive, and that's after I went to ask at the reception. Also the room door wouldn't shut properly - it was still open when it seemingly had clunked shut - but this was dealt with swiftly, thank you. First shower I had - oh dear - it has a head with one narrow spray (not like a regular/ normal round or rectangular one) that fires at you almost horizontally and in a narrow clump (irritating and impractical) - so even when you try and slow the pressure, it still goes to the back of the bath, over the bath end, and swamps the bathroom - firstly you simply cannot shower with such a dumb 'design student' reject style shower head, and secondly you'll spend several minutes after finishing having a shower, using up all the towels to mop the bathroom floor, and leave them in a giant wet mess, only to start smelling during the night - terrific (not) ! The last time I experienced a shower head that went only horizontal over the back of the bath, was a (very good, apart from this,) two star hotel in Morocco - but even that one had a regular round head (so you could actually wash properly/ normally under it), not a single tiny narrow head like at this hotel. The room I had was the cheapest, and apart from not having an opening window (I know this is kind of standard these days, so I'm not bothered), it was a well appointed comfortable room and even had a side view of the Med, which was great. People will always come to this hotel because of its awesome location, including a roof terrace ..commanding some of the best full vantage points in Tarragona (and many other reasons), but I hope the complacency of them knowing this, doesn't hold them back from considering customers' improvements / suggestions. I had pasta carbonara for dinner the 2nd night - a few tubes of pasta in a thin limp sauce, with some almost microscopic strands of ham (seemed like a microwave job) - no bread with it, no salad, very very unsatisfactory it was ..I was still hungry, so I ordered a small pizza, which was ok, but seemed like a basic supermarket one (it wasn't good), and it took a long time to arrive. The rooftop pool, they call a 'plunge pool', but this is underselling it - I did lots of lengths in it, it's maybe 4ft deep .. it's great. The lower pool is also nice and is much bigger and deeper. The day I left, the fire alarm went off at about 7am - A bit annoying. Some people started to leave the building and some probably didn't. This is overall a very good hotel, and I was really impressed. I liked the staff on reception, the breakfast staff and the rooftop bar/ restaurant staff - they were all very friendly and very efficient - This is especially nice when you're by yourself. Tarragona is great and swimming in the sea was wonderful too.
This hotel deserves every accolade it is given. Small and fairly basic in fairness but run with passion by a couple that really care about what they do. This hotel surpasses many that charge twice the price. We were in room 17 on the 1st floor. It was quiet, immaculately clean and felt very safe. Xavi the owner, gave us as much info as we could ever need and even took the time to actually show us the way to the cheaper car park. Little things mean such a lot and definitely differentiates a hotel from its competition The hotel is centrally located and handy for everything.
訪訪客I stayed here for two weeks for a university program. As I was there for a while it's easiest to do a bulleted list of pros/cons: Pros: * Location: Directly on Plaça de la Font, so if you're someone who wants to be right next to restaurants, bars, clubs and shops this is for you; also close to the Cathedral, the old town and the Roman ruins (amphitheater, circus, forum); a short walk from Platja del Miracle, a clean, lifeguarded beach where I was always able to find good space no matter the day or time. * I had a double room at the back of the property, whose window faced onto another flat but with a small terrace between us. Thus it was quiet and got direct sunlight most of the day. The room had an AC unit that cooled the room quickly, and also had decent shelf and hanger space given the room size (small, but that's typical of European hotel rooms, especially in old buildings). * The room was cleaned every day—towels changed every day, sheets changed every few days. Post-COVID I've come to expect the opposite—that hotel rooms will only be cleaned once a week or upon request—so that was a pleasant surprise. The cleaning staff were also very friendly and helpful. Cons: * Automated check-in—by far the biggest con. The hostel didn't send our trip coordinator, who wasn't in-country, the access code to the front door, though it was supposed to have been sent 24h before. So I arrived, the first in my group to get there, not realizing this would be needed. Eventually after waiting outside for some time another guest happened to be going inside, and let me in. The machine was wonky at first but eventually worked, at least for me; other guests checking in at the same time as the later arrivals in my group, however, had worse luck, and I'm not sure if they were ever able to reach a Forum rep to access their rooms. * No on-site staff, poorly-manned hostel phone line—we had a situation in our group later that week where a group member forgot their key in their room on their way to dinner, and ended up having to sleep in the small lobby area overnight as nobody from the Forum number provided was picking up the phone. The pin number the automated machine was requesting in order to issue a new key had never been sent to our group coordinator either, hence why the group member was never able to get a new key issued from the machine. * Other people in my university group had single rooms in the center of the property. Thus they did not ever have direct sunlight; their rooms either faced a wall or a disused lift shaft at the center of the property. This is just something for people to be aware of when they're making the bookings; the room photos on the site are not representative of most of the rooms of the property. * Accessibility: there is no lift/elevator, and it is a four-story property with steep flights of stairs between floors. If anyone in your party is disabled or otherwise has mobility or fitness issues, or if you simply have a lot of luggage,