At a first glance hotel was pleasant, decorated nicely & clean. However no hot water on the first day we asked for someone to check it whom he said it’s broken, maintenance will be in tomorrow to fix it. 4 days later still nobody has fixed the shower and we’re still having cold showers. Room hasn’t been cleaned in that time either although stated it would be every other, no clean towels, no toilet roll, no water to drink (even if paid for) Tours are extremely expensive through this hotel so advise to to research elsewhere for cheaper options. Building works going on which blew dust into the room and covering our clothes/bags & bed. Screaming little kids with no respect for other guests outside the bedroom window at 6am after politely asking them to move along and be quieter they stayed and continued to shout. Buffet breakfast is gone unless you get there before start time (7am) and limited food allowed - don’t eat the pancakes either couldn’t be rawer if the chef tried. Wifi non existent on 3rd floor, Only positive is the pillows were comfy.
What a little gem in Moalboal. The staff were so helpful and friendly they couldn't do enough for you. Breakfast was freshly cooked bacon and eggs which was lovely. Great location, only a 5 minute walk from the beach. Rooms were great, loved the cold drinking water. Even got a free mango in our room. Would 100% recommend for the staff service alone.
ААннаОчень благодарны администрации отеля, что смогли нас заселить аж в 9 утра.
Отель находится в нескольких минах ходьбы от дайвинг центров и 15 минут на тук-туке до пляжа. В номере есть полотенца, удобная кровать, кондиционер, туалетные принадлежности, фен. Горячая вода ( в моём московском понимании этого слова) была, но не всегда. В гостинице есть правило, что в номере нельзя пить. На территории отеля находится симпатичный и удобный бар с пивом/коктейлями. Очень приветливые ребята из персонала. Из минусов - рядом ведётся стройка, начинается она в 8 утра..
訪訪客I loved how warm and their staff is. It's the perfect resort for a mix of rest, relaxation and adventure altogether. They have a game room. Perfect for barkadas or for siblings or colleagues who checks in at the resort. I was greeted with warms smiles when I arrived. Check-in process was smooth. Check-out process is a bit long though. The room I stayed in is their Tour room. It was clean. I loved my bed and pillows. Aircon, hot and cold shower, TV were working. I like that there are many outlets inside the room and that I could get refillable water at the lobby. My room has a terrace but the view of this particular room wasn't nice but it's okay. They have toiletries and towels. The only missing though is conditioner. Soap is too small over a day's use. Shower area doesn't have a cover so water splashes onto the outside tiles. During my return, I stayed in their villa room, there was no light outside the door so it was challenging to open at night. Villa room is nice too - it has bigger TV, a purifier and a small ref, which I didn't have in their Tour room. Bathroom needs provision for hanging towel near the shower area. No space to put our other toiletries. There was only a space for soap, so we had to put it on the tiles on the side. Regarding amenities, we like that the pool temperature is warm. However, the pool ladder is loose, which can be scary to use. I like that we can use their snorkeling equipment for free and the clear kayak boat is free too for 15 minutes. There's no beach front, as in sand on the beach for you to stay at. Just stairs directly to the water. Our comment regarding the restaurant, the spaghetti was soaky, wonton soup was bland and no fish options on the menu. But some of their food are okay. I hope instead of instant coffee, I can have the option to choose drip coffee or have more decent options in coffee (I was sad about it, as someone who's particular with her coffee). Hope they will have espresso-based coffee or at least brewed coffee available instead of just instant coffee. Internet connection is okay, it might not be quite fast enough for video meetings. I was advised DITO and Globe signal are good in the resort. But maybe it was only just inside my room. I haven't checked the internet speed outside. There's live band after/during dinner time. The group who sang on our stay on the 29th wasn't so good but the one weekend prior was great. During my return, they prepared a small welcome back surprise for me. I felt so special. I really appreciated it. You can also request for them to prepare a small surprise for couples (ie., anniversary). The staff remembers returning guest too! I was also surprised to receive a returning guest voucher (free 1 whole pizza and a pitcher of iced tea - can only be claimed within my stay). The sunset in Pescadores is beautiful too! Overall, my stay was very good. I would still love to come back and will look forward to their improvements and future success. I woul
和家人一起來到這裡,感覺就像住在故事書裡的某個地方。最後到達那裡的路有點崎嶇,但非常值得。工作人員非常可愛和友好。房間一塵不染,房間提供飲用水。空調很棒。當你到達時,你就會被一種巨大的平靜感所籠罩。我們去浮潛,前 30 分鐘就看到了 2 隻海龜。我最喜歡的時刻是在海灘小屋的海浪聲中入睡,然後在水邊享用晚餐之前享受篝火。日落也如此美麗。迫不及待地想回來,如果您正在尋找與大自然進行一次寧靜而華麗的約會,強烈推薦 Hale Manna 給所有來莫阿爾博阿爾的人。謝謝你,Hale Manna 團隊🥰