Without notice me and my 6 children ended up in a hotel for several nights. At the best western in spartanburg on asheville highway . I cannot thank the staff enough for their excellent customer service. They were extremely polite to my children, understanding and the Day manager even took it upon herself to mind my children a few time which is something we just don't get anymore these days. During probably the roughest times in our lives. I couldn't be more grateful for your hospitality and your genuine kindness. The night attendant was super welcoming understanding and friendly as I tried to check in in a messy hurry. Breakfast was our most trying time and i'd like to give a special. Thank you so the ladies in the kitchen for keeping up with my three hungry boys and three hungry girls.
A Travelers worst nightmare, the night of June 2,2023 me and my girlfriend decided to travel to Spartanburg for the night as we had to be in the area the very next day to look for apartments. I arrived right at 11 to check in and get settled into my room… It was some Hispanic lady behind the counter checking me in then “Kelvin” finished up the rest.. me and my girlfriend got our room which was “216” and got settled in for the night as we were dealing with graduation all that day. Over the course of the night my girlfriend woke up freaking out and was breaking into Hives as something bit us as we was asleep.. idk if it was bed bugs or a “tick” as the hotel property manager would say since they’re a pet friendly hotel… I rushed to the QuikTrip near by to get my girlfriend some “Benadryl” so she could stop breaking out.. I get back to the hotel and show Kelvin my girlfriends faces and he’s like oh crap as he knew something was up or he knew we was perfectly fine before we step foot into the Hampton inn…. He states that he doesn’t have any rooms available for me as his hotel and his sister hotel was completely booked for the night.. he then states that the room across from 219 was open and said that we could go check it out.. me and Kelvin went to 219 and the mattress had a big stain on it as well as the mattress was flipped. I told Kelvin that would not work and could we get our money back… he asked to check and see my girlfriend back and her face as she was bit.. me and Kelvin proceeded to walk in the room to check in on my girlfriend and my girlfriend sees something crawling in the bed as “bed bugs” me and Kelvin took pictures and I LEFT to come back to Columbia, SC at 4:45 in the morning…. The manager calls me that following Monday/ Tuesday saying that it could’ve been a tick biting my girlfriend but why weren’t the sheets changed upon our arrival as we didn’t have any pets in our room nor own any pets IF GOOGLE WOULD GIVE ME THE OPTION TO UPLOAD THE PICTURES I WOULD.
On my drive north from Atlanta, this was as far as I wanted to go on the first day, and it was a great stop. I wasn't there in time to shop at the outlets, but they are super close. There are lots of restaurants at the next exit, though construction makes it hard to get there----but the hotel desk clerk told me about another way to get there, using local roads. I recommend Daddy Joe's Beach House BBQ and Grill. You can also buy fabulous SC peaches and other produce at Abbott's or Strawberry Hill right next tot the hotel. My room was clean and comfortable, and I had an excellent night's sleep. Two reasons for Very Good instead of Excellent: the towel rack was hanging and not usable, because of a missing bracket. The front desk clerk said that it had been reported to maintenance. And the pen on the table broke into two pieces when I removed the cap....strange.
This motel is the in a rough location and you need to drive around if you want to have a seat down meal. A lot of people walking around the property that seemed to be out of place , nota guest of the motel and we were woken up throughout the night with auto alarms going off. The bed was clean and super soft. Other than a hint of smoke the room was ok but I believe the smoke was from 2 doors down from our room was a person smoking outside. While we were at Cracker Barrel I got some room refresher to help the smell.