皮尼亞酒店及度假村的評價

非常喜歡，還會再住

The hotel is located right at the edge of the forest, but several kilometers away from the ski lifts. This makes it a good starting point for a hiking holiday; however, it can be challenging for skiing activities. Although the breakfast buffet lacks variety, the food that is offered provides sufficient energy. The reception staff were always very helpful and friendly. From some members of the service staff in the dining area, we would have expected a stronger customer focus. An evening glance into the dining room resulted in a direct demand: “Come here, pay here!” — which we found very irritating. On the positive side, the cleanliness and the view from the rooms met our expectations and are a real plus. The play areas for younger children are also excellent. We recommend trying out the three different saunas.

We were a group of friends travelling for skiing (beginners). Last year we stayed at hotel Harmony and since we liked the idea of renting equipment and having access to the slopes from the hotel we decided to try Pinia this time as on the photos it looked comparable. The ski shop at the hotel was not great, there were not boots (size 42) and the shop employee was not helpful at all (obviously not an employee of the hotel, but the experience was not good). The hotel itself, was a bit tired, our room had a terrible gutter scent and was not being cleaned daily (only trash emptied). For a 4 night stay our towels were only changed once and this only upon our request at reception (please note that we had already hang at the door the required form with what we would like to be done daily). Linen was never changed. Spa was good but just on the high side in terms of price. Finally, service from the reception staff was excellent, they were very helpful and friendly with us. The highlight of the hotel along with breakfast. Bottom line: Do not rely on the hotel's rental shop, if you are a beginner probably best to find a different location more accessible blues. Cleanliness level was poor but staff were great.

Wszystko było udane pod czas pobytu do moment wyjazdu i opuszczenia Hotelu. Hotel pobrał ode mnie opłatę za darmowy parking. Ale Trip.com stanoł na wysokości zadania.

酒店非常适合家庭入住，景色优美，房间非常干净，早餐美味，附近有电梯，非常安静，酒店内有停车场。

* 食物一流（我订的是半膳，他们提供了种类繁多的美味佳肴（不含饮料））* 住宿条件非常好（我住的是家庭房）* 工作人员热情周到 * 酒店紧邻滑雪道（难度：红色，有缆车）* 各种桑拿房

2024年12月，我和伴侣入住这家酒店庆祝结婚纪念日。可惜的是，体验非常糟糕。除了价格高昂，服务也很差。房间整体比较陈旧，晚餐不提供饮料（每天130多欧元，简直是天方夜谭），而且晚餐也很一般。只有早餐还不错，尽管周围都是吵闹的孩子。下次我们一定会选择一家更好的四星级酒店庆祝。附：他们会道歉，但根本不在乎。从评论来看，同样的问题已经持续多年了。这就是唯利是图的后果。总之，下次我肯定不会再来这家酒店了。

我们一家五口出行，在酒店地下室租了五副滑雪板。归还五副滑雪板后，发现好像有一副儿童滑雪板不见了。这两副也找不到。我们希望前台能帮忙，因为租赁人员显然已经完全不知所措，不停地查看扫描仪，但扫描仪仍然显示有一副空着的……前台的工作人员突然突然说德语和英语都不行。直到我们威胁要报警，并交出了滑雪地下室的摄像头录像后，他们才让步。突然间，一切恢复了正常。附言：前台反复指出，租赁店不属于酒店，只是一家外部公司。但他们并没有真正想帮忙。其他客人或电脑再次变得重要起来。我们多次要求报警，但都被无视了。另外：对于一家四星级酒店来说，自助餐的份量应该会大得多。在我看来，带酱汁的玉米片也不应该出现在自助餐里；服务员也忙得不可开交，而且似乎没有经过培训（参见其他客人的评论）。然而，价格和奥地利/南蒂罗尔差不多。我们的房间又旧又破。暖气是遥控的。如果你觉得太热或太冷，可以向前台反映……但要注意：这里的暖气也只会开或关（冷暖气或暖风）。下次再也不会住这家酒店了！

飯店： 飯店是新裝修的，所以一切都很好。客房服務很普通（真的可以更好），飯店本身很乾淨。接待人員解決問題緩慢且不合規。餐廳： 我們吃的是半食宿。食物很有品味，定期補充，並提供多種選擇。我們真的很滿意。桑拿浴室和游泳池： 游泳池很不錯，有溫水。桑拿浴室的溫度很好。滑雪板租賃：價格昂貴，而且滑雪板保養得不好。兒童區： 有一個漂亮的大型兒童遊樂區。

我們在周末度過了非常愉快的時光。對於情侶來說這是一個住宿的好地方，我們還免費收到了滑雪纜車的通行證

我們不推薦它！這不是您可以期望的四星級酒店的標準。網路無法使用。當我們詢問東西時，他們說它是免費的，所以他們不需要保證它有效。健康中心和游泳池區域又小又差。早餐每天都一樣，品質也不是很好。餐廳的音響效果很差，所以你需要在噪音中吃早餐。 我們想在住宿中途更換飯店，因為我們覺得它與描述的不一樣，而且住宿體驗不愉快。我們被告知，我們將不會退還剩餘天數所支付的費用。如果您想度過一個平靜的假期，請避免選擇這家飯店。