斯普林代爾費耶特維爾洲際智選假日套房酒店

The hotel was nice and in a good location. Employees were friendly. The big problem was that the room had ants. A LOT of ants. I told the front desk person and he said they'd look into it. All they did was remove the coffee station from my room. There were still MANY ants. This was just unacceptable, so I will not be coming back.

The only problem was their room key machine was not functioning and she couldn’t make keys. She had to go with us to our room and let us in everytime along with several other guests. Manager was not available to help nor could they find anyone to fix the machine. We felt sorry for the sweet young lady having to handle everything on her own! She was great! Always smiling!

Don’t expect to sleep We went to participate in an event and were in hopes of sleeping at night. The hotel had a group of young ball players that preceded to run up and down the hallways, using the elevator and screaming until almost 1230am. When I attempted to call the front desk there was no answer after multiple attempts. I then went to the hallway myself instructing the children to go to their rooms. Not a parent insight. Ridiculous. About ten minutes later the front desk called and stated they had heard it also - question was why didn’t you handle it instead of a guest.

The hotel was great. The room was great. The front desk staff not so much. They tried the old bait and switch tactic, saying my room , a queen suite which I had already paid for, was no longer available (it was only 3:15pm). After I insisted they double check they were able to “find a room”.