Very Disappointing
First of all, the air conditioning was not working. When we arrived and checked-in the room was 80 degrees. Upon calling for maintenance they came (after a little bit of a wait) and confirmed that the whole hotel was having issues and he would do what he could. He was nice and did his best but it did not make much of a difference in the temperature of the room. To make up for it, they offered us a box fan which helped slightly but not very much. We heard from other people staying there that they had the same experience and even ones that were staying up on higher floors had to open windows just to make it through the night. Additionally, the hot tub was not working at all and was one of the primary reasons we had chosen this hotel. Also, the breakfast offering was mis-advertised because it originally said it was included but upon going down there in the morning I was told I had to place an order unless I had a voucher and it was $15 per person for what should have been a standard inclusion. Lastly, I would say the hotel itself needs some updating as it felt very dated in areas (especially the rooms) and had the vibe of what I would call "old 90s ****** hotel". The lobby was pretty nice but the rest of the hotel needed some work. Overall, it was very disappointing.
翻譯
