聖彼得堡西假日酒店(Holiday Inn ST. Petersburg West)

Hotel located far from the beaches and airport, the hotel staff do not care when you need breakfast ( look always busy) food not good they charge per order.

Muy buena la recomendaría para ir otra vez

Habitación limpia, excelente atención en el front desk

Excelente servicio

We only had one towel in the bathroom, no washclothes, the soap dispenser was broken, and the phone to call down to the front desk did not work. They also claimed to have dinner and breakfast which we did not see. Granted this was just a couples night but I would not stay again.

The housekeeping started banging on doors and yelling 3 hours prior to checkout time. Breakfast was cleaned up 20 minutes prior to confirmed end time. The inconvenience completely derailed my family’s day. We were told Breakfast was served until 10am, and I confirmed that time. We came downstairs at 9:40 and it was cleaned up and they refused to serve us.

Staff was super kind and attentive, no problems there at all. However my room must not have had clean ventilation because it caused me to be stuffy and sneezing constantly throughout my stay. However when I would leave the hotel room, no sneezing occurred. But after being in that environment for multiple days I am now extremely congested. I had a 6am flight and could not sleep until 2am because my nose was so stuffed up. This alone made this the worst hotel stay I’ve ever experienced.

This hotel will get your credit card information and auth. charges without your permission. They have charged my card on four different occasions. And even after giving me and my husband a receipt at checkout went back and charged my card again for an amount double our stay. After contacting them they still refused to refund my money and hung up the phone when contacted. Please do not book with this company at all. They have fraudulent activities going on within their establishment.