Good first impressions - well put together hotel with great amenities and nice staff. First evening I ordered room service - It took over 1hour 15 minutes to arrive, and that's after I went to ask at the reception. Also the room door wouldn't shut properly - it was still open when it seemingly had clunked shut - but this was dealt with swiftly, thank you. First shower I had - oh dear - it has a head with one narrow spray (not like a regular/ normal round or rectangular one) that fires at you almost horizontally and in a narrow clump (irritating and impractical) - so even when you try and slow the pressure, it still goes to the back of the bath, over the bath end, and swamps the bathroom - firstly you simply cannot shower with such a dumb 'design student' reject style shower head, and secondly you'll spend several minutes after finishing having a shower, using up all the towels to mop the bathroom floor, and leave them in a giant wet mess, only to start smelling during the night - terrific (not) ! The last time I experienced a shower head that went only horizontal over the back of the bath, was a (very good, apart from this,) two star hotel in Morocco - but even that one had a regular round head (so you could actually wash properly/ normally under it), not a single tiny narrow head like at this hotel. The room I had was the cheapest, and apart from not having an opening window (I know this is kind of standard these days, so I'm not bothered), it was a well appointed comfortable room and even had a side view of the Med, which was great. People will always come to this hotel because of its awesome location, including a roof terrace ..commanding some of the best full vantage points in Tarragona (and many other reasons), but I hope the complacency of them knowing this, doesn't hold them back from considering customers' improvements / suggestions. I had pasta carbonara for dinner the 2nd night - a few tubes of pasta in a thin limp sauce, with some almost microscopic strands of ham (seemed like a microwave job) - no bread with it, no salad, very very unsatisfactory it was ..I was still hungry, so I ordered a small pizza, which was ok, but seemed like a basic supermarket one (it wasn't good), and it took a long time to arrive. The rooftop pool, they call a 'plunge pool', but this is underselling it - I did lots of lengths in it, it's maybe 4ft deep .. it's great. The lower pool is also nice and is much bigger and deeper. The day I left, the fire alarm went off at about 7am - A bit annoying. Some people started to leave the building and some probably didn't. This is overall a very good hotel, and I was really impressed. I liked the staff on reception, the breakfast staff and the rooftop bar/ restaurant staff - they were all very friendly and very efficient - This is especially nice when you're by yourself. Tarragona is great and swimming in the sea was wonderful too.
With a stay at Port Plaza Apartments, you'll be centrally located in Tarragona, a 8-minute walk from Tarragona Port and 13 minutes by foot from Tarragona Amphitheatre. This aparthotel is 0.7 mi (1.2 km) from Roman Circus and 0.8 mi (1.3 km) from National Archaeological Museum of Tarragona.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance.Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 34 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided daily.
ATENCION NEFASTA POR PARTE DE LA SRTA. PRISCILA DE RECEPCION. Estancia de 1 noche con niña de 11 años. Llegamos el dia 11 de Julio desde Portaventura, y estábamos tan cansados que simplemente fuimos a cenar en el mismo hotel, y luego directamente a dormir. Al día siguiente cuando nos despertamos ya para marchar , mire debajo de la cama por si la niña se le había caído alguna cosa, y encontramos ropa de otro cliente, confetis, 3 globos , y mucha suciedad. Bajamos a recepción, y la Srta.Priscila estaba al tlf. con el informático (lo deducimos porque luego de un buen rato cuando le dio la gana a ella, la escuchamos darle la clave para conexión remota) , nos miro, y dijo Check out?¿ le dijimos si, pero queremos hablar con usted..... Eso ya no le gustó ............. nos dejo esperando un buen rato..... ... Claro nos vio con el globo que le bajamos y con cara de disgusto... e iba alargando la conversación, hasta que le volvimos a repetir... nos puede atender porfavor... y de malas maneras al final nos atendió.... Primera respuesta suya al decirle las cosas... Porque no lo dijeron ayer?¿ y le contestamos que porque normalmente cuando llego a un hotel no me pongo a mirar debajo de las camas...(quizás a partir de ahora lo haga) y que porque era tarde ”veníamos reventados de port Aventura”....... .... Pues ella en lugar de pedir disculpas, ya que en ningún momento tuvo la educación y humildad de hacerlo..... su actitud fue altiva, ofensiva (simplemente con la mirada y actitud que tenia).... y con ganas de perjudicar y alargar la situación en lugar de solventarlo rápidamente.... Por su mala educación le pedi una hoja de reclamaciones... y como nunca he puesto ninguna... le pregunte: - Es una hoja de reclamación? y su respuesta fue .... ACASO NO LO VE? Como no voy a cabrearme ademas, de que me encuentro una habitación sucia, te encuentras con un personaje así ?¿? y si es verdad... que yo le conteste... ERES UNA MALEDUCADA.... y la estupenda Srta.Priscila... enseguida me contesto... pues igual que usted..... Pero Aver Señores propietarios del hotel... o bien es su hija esta chica, y no han podido colocarla en otro sitio a trabajar... o deverdad miren bien el tipo de personaje que tienen delante de una recepción..... Luego a la hora de entregarle la reclamación..... Priscila seguía al tlf. como si nada, y le digo.. perdona ya hemos terminado , y nos contesto... PUES ESPERAN A QUE YO TERMINE AL TLF.. es decir seguir provocando un malestar.... sin ningún sentido... y ademas tiene las santas narices, de contestarme en la reclamación que la insultamos... Perdona Priscila a ti nadie te insultó... lo que pasa que no sirves para estar en una recepción, es una vergüenza que un establecimiento así... con lo que cuesta llenar hoteles , tenga un personaje así al frente de una recepción..... Pagamos 94 euros... ok yo lo escogí por vuestra pagina web, sin desayuno , hasta aquí estamos deacuerdo... pero que me encuentre ropa , confetis, globos , y que ademas cuando ba