This quiet little hotel is a small hidden gem about 1.25 miles from the main square of Sorrento. If you are wanting a quieter place to be, this is a great hotel away from the hustle of downtown Sorrento. The staff is incredibly kind and accommodating to all requests and the hotel is less than a block from a great little beach club with great pricing there as well. Additionally, the views are fantastic from their rooftop.
Stayed here 2 nights as part of a tour group. Service was awful. Breakfast in the morning was a total disaster with groups trying to all get something to eat at the same time. Coffee was very limited and only served during breakfast. Rooms are tiny. Front desk staff were indifferent at best. My guide said their contract ends this year with this hotel and they are not going to renew. Avoid if you can.
Excellent base for exploring Sorrento, Sant'Agnello, Piano (Marina di Cassano is a must - had a lovely beach club too) etc on foot. Booked Hotel Caravel as one of the few hotels offering half board through Jet2. We chose to upgrade our room well in advance to ensure a high floor and sea view. Room 423 was wonderful with views across the bay off Naples to Mount Vesuvius. The balcony was perfect for relaxing but we also got to watch some amazing thunder storms and fireworks on the coast. Room was modern enough and extremely clean. An ample choice of food at both breakfast and evening meals with all staff remembering and proactively catering for my allergy. A special mention to Angelo and Mireau (so sorry as I think I may have your name wrong) in the restaurant and Nello at the bar but truly everyone was so attentive - including Carmen, Luca and Marilara on reception who answered multiple queries and helped to book trips before we arrived. Made regular use of the hotel shuttle - easy to book and very reliable. Thank you Antonio. Sun decks are a great option to relax with beautiful views. Didn't make use of the pool so can't comment. All in all, a really positive and relaxing experience.
We (2 adults & 2 children) travelled to this hotel as part of an all inclusive holiday package in October. First impressions was good when we entered the hotel however that changed once we checked into our room. Room Our room was located on the 3rd floor. There was stairs and a lift. The hallway leading to the rooms was very dated, tired carpets etc. Initial feeling on the room was disapointing. The room was very dated. We had 2 single beds pushed together into a double which wasnt ideal for couples. The pillows were all stained. We had clean bathmat/towels put in our room which has dried in food/stains on them. The wardrobe was old and the sliding doors was stiff to operate. The electric wall sockets were dated and some of our power adapters wouldnt fit to charge our phones. Thankfully my husband took a extention cable and small adapter so we could charge our phones. The TV was small and dated, no coffee/tea facilities or kettle in the room. The bathroom looked like it had been updated recently however there was mould around the windows. We couldnt open the window to let steam out as the window was stuck shut. We also had ants in the bathroom. The ants were crawling up the walls and on the floor. The view wasnt great, looked on to trees, no balcony. Food The breakfast wasnt the greatest. It was the same every morning. No change at all. Loads of pastries left out which the flies loved. For the last few days we didnt even bother going for breakfast it was that bland. The lunch and evening meals was ok with plenty of variety however the food was often cold. There was not many snacks available during the day. There was some trays left out (assuming left over lunch/[pastries) but they werent covered up so they were crawling with flies/mosquitos. The all inclusive bar choice was ok but there was no branded alcoholic drinks except the Peroni beer on tap. The soft drinks were questionnable. The coca cola being poured from the bottle didnt taste like coca cola and tasted like cheap cola. Entertainment This was probably the most disapointing aspect of the hotel. There was no entertainment for kids at all except the pool. No games, fun nights etc. I felt for those couples/families there with young children as they must of been so bored. For the week we were there, the hotel had a lady play music, another night a man was singing and playing music on a keyboard and then they had some italian dancers. That was it. Some nights you were sat in the cold seating area with nothing to do. We ended up going out to buy some cards just for something to do. Only positives I could find for this hotel was it's location and staff. Not far from the train station and into the town centre of Sorrento. The staff were friendly and helpful. We have stayed in many 4 star resorts over the years and this is definately not a 4 star by any means. I believe this would have been back in its day (1970's) but not today. My daughter also came back with Glandular fe