發佈於2025年5月27日
訪客
我從許多酒店中選擇了它,但是選擇這家酒店真是太好了。
首先,從Fira巴士站步行約5〜 10分鐘。這很困難,因爲我滾動手提箱,爬上人羣中的斜坡和樓梯。我在回程中要求接機。要求往返接送是明智的。
這是最便宜的房間,但是有一個陽台,景色很棒。我每天早上都吃早餐,在陽台上看風景的同時吃飯。有隱私感真是太好了,因爲通常的陽台前面不是路。
工作人員也很友善,即使我聽不懂英語,耐心地解釋也很有幫助。
如果有機會,我想再次入住。
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每晚最低價格:HK$1,796
發佈於2026年9月20日|三人房,火山景
Bish Gurung⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay
This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome.
The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful.
The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay.
The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit.
A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful.
The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices.
One area that I feel the hotel should seriously look into
Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came.
Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation.
A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience.
Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent.
A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby.
We would happily recommend this hotel and would love to return again in the future. ❤️
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每晚最低價格:HK$691