Interesting experience. We chose to stay here based on a package deal they have with Virginia Scenic Railways. First impression as you drive up is like the website pix - wow! This place is not cheap so we had high expectations for a special weekend. Only when you see the huge flight of stairs at the entrance do you begin to wonder. There is an accessible entrance on the side, but no signs indicating such. Also, NO bellmen or anyone else to help you get your stuff into the room - strictly a "do it yourself" operation at "resort" prices. Our overall impression was "meh." This is a work in progress, with many surrounding buildings obviously needing repair. Pluses: Our corner room had a nice, up to date bathroom. We both had massages at the spa which was very nicely done with an excellent masseuse. Drawbacks: very limited eating ops (and hours) without walking downtown. This place cries for a nice restaurant and comfortable bar! Service - our room was never fully made up and we had to go down to the reception area to get the niceties such as lotion, soap, etc. which were not replenished. The excuse that one of the rooms was left "full of confetti" and took longer to clean was not our problem, but the "resort" had no trouble making it our problem by shorting our room refreshment. This doesn't fit my idea of a "resort" at all. it certainly could be, but it's not there yet - not close! Maybe if the new owner gets his multiyear upgrade project done this would be worth a return visit. By the way, it's a short walk (half mile) to town for better eating opportunities, but unless you like to walk through streets lined with car repair shops and other industrial areas to get there, best to drive. Overall our stay was a letdown, won't bother coming back for a few years if then.
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