斯蒂芬維爾貝斯特韋斯特優質酒店

Amazing stay ! Clean room , comfortable bed, great breakfast

This was the worst stay here before. I’ve stayed at this hotel before and has not been bad. This stay was overpriced this time. The elevator wasn’t working I was on the 3rd floor. The floor was wet carpet and the TV had a screen crack split in the middle of the tv screen. The pool was so dirty and the carpet was dirty in the stairwells. We had to let the front know the breakfast wasn’t someone watching to see if things were empty. Just an overall bad experience.

All elevators were out and have been for over a month so everyone was complaining trying to get lower level floor rooms and the girl ckg in did not speak good English and was quite flustered. There was a long line of guests trying to ck in and it took a long time!

Elevators out so mobility issues required 1st floor room. Incredibly noisy - slamming doors, ice machine noise, light under door, trains clearly heard. Last time staying at this location

Friendly check in! Elevator broken but I needed to get my steps in so no complaints there. Room is clean. Breakfast we average. Coffee machine was nice with lots of options. Parking was plentiful. Staff were friendly. Would stay again.

Upon check in, no staff was present in the lobby for over 10 mins. Elevators are broke and had to walk 4 flights of stairs that smelled like a skunk and old burnt coffee. Fans blowing in the hallway to turn on the light to enter the room and see live roaches fighting over crumbs on the floor and one flew at us. Stepped on a roach and killed it a foot into the doorway. Room floor was dirty with food crumbs even in the bathroom. Some type of Cheetos or popcorn puff crumbles. No manager on duty and took several phone calls to express concerns and conditions of facility. Will not be staying at this place ever in the future