高地門 - 斯特靈馬斯頓旅館(Highland Gate, Stirling by Marston's Inns)

The stay was amazing and the staff were friendly. We arrived at the accommodation pretty late at night after the check in hours but the hotel staff were available and helped us with everything we needed.

Great stay very clean and pub next door was great

Une première impression moyenne avec un verre sale dans une des chambres et une fenêtre qui ne ferme pas dans l'autre. Mais l'ambiance chaleureuse du restaurant et du personnel a largement compensée ces petits soucis. Je recommande cet hotel pour un séjour à Stirling !

Booked this hotel for 15 day stay for my family prior to moving. I visited the restaurant prior to booking and requested to see the rooms which are located in a separate block. Was told no due to covid precautions, took the chance and booked. On arrival the smell of smoke hit immediately on entering, there is no elevator, got to rooms which were small but appeared clean. First night unable to sleep, the so called double bed was 2 singles pushed together. The water started dripping from the ceiling during the night, luckily I was able to move our luggage avoiding damage. Reported this and was moved to another room, informed that we would get a refund for 1 night. Around the 3rd day we returned to find that our room lock was not working and had been open all day. Reported this which was resolved, however manager informed us that nothing was wrong. Issues were minimalized. Son spilt some tea on the quilt cover, this was not changed until 2 days later. Smoking in the rooms occured despite it being a non smoking hotel, fire doors wedged open by people nipping out for a smoke and appeared to be no monitoring at all for security as fire exit doors open. Some nights the smoke was do bad we had to open to he window. If we hadn't paid upfront we would have left after the first night. Would not recommend at all.

The worst hotel I stayed. Insecurity, no staff all day, room was cold and no one to fix.

This is the third time I have stayed at this hotel and it's fantastic. Clean, convenient and straight off the motorway. The staff in the pub/restaurant are fantastic, and the food and service is too class. This is why this is my third stay in 4 years. Just as good every time! Thanks

The stay itself was ok and good value for money. Meal was good enough however breakfast in the other hand was q complete shambles. Waited qtleast 10 mins for someone to comw to front of house for us to be seated. Had to swap seats at the table as the ones at the table were unclean and very stained fabric. Then when breakfast arrived a few items that were meant to be on the order were missing whicb we had to wait to ask for qgain as no staff readily qvailable. Some of the items that wer wavaolable were rock solid possibly over cooked i the fryer??

Easily located near Stirling, accommodation is separate from restaurant creating a quiet secure atmosphere. Rooms are clean and perfect for short stay with all you expect in modern hotel.