桑給巴爾塞雷納酒店

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

The receptionist is so rude and unkind. By one day, she changed the check-out time. She doesn't have any apologies for that.

A great hotel in the middle of Stone Town, only 15 minutes from the airport (but not on the flightpath!) The staff are all friendly and helpful, the rooms are lovely and give authentic vibes, lots of lovely restaurants nearly and the on-site restaurant is also more than adequate with a wide range of options available. Would recommend.

허니문의 마지막 숙소였어요 ✨🍯 위치는 정망 좋았고, 앤틱한 분위기도 정말정말 좋았어요!!! 그런데 가격 대비해서는 잘 모르겠어서 다음에 간다면 10만원대 숙소로 갈것 같아요~