方古尼皇宮酒店的評價

The hotel was a complete nightmare. The location was bad, and the rooms were filthy—dirty linens, dirty bathroom, dirty switches, dirty everything! It was clear that cleanliness was not a priority. On top of that, the staff was incredibly rude. Upon arrival, they demanded full payment before allowing us to check the rooms. Once we saw the appalling conditions, we decided not to stay and requested a refund. However, they refused to refund us, insisting we stay or forfeit the money, even though we didn’t even spend an hour there. When we continued to request a refund, we were met with rude behavior and even threats. The entire experience was unacceptable, and I strongly advise everyone to stay away from this hotel. NEVER BOOK THIS PLACE!