Staybridge Suites Akron-Stow-Cuyahoga Falls

Rude staff manager needs to be retrained and staff treatment of guests and wives are staggering uncustomary at all

Clean, quiet, perfect with a pet. Sit on the outside patio, walk to paninis!

When the TVs weren’t working in our room, we were upgraded, which I appreciated. However, the new room had so many things that were broken or dirty. The shower didn’t work, one of the TVs didn’t work, there was obvious water damage (bad smell and messed up walls/ceiling), fixtures in the bathroom breaking off, gross stained mattress covers, the bathtubs needed to be cleaned better, and there were no towels. The staff were friendly and the breakfast was better than typical hotels of that star rating. Everything just seemed so run down.

We booked this hotel to see a concert, which we found out was cancelled upon check-in due to poor air quality from the Canadian fires. Staff had put a sign on the desk about the concert. The hotel offered to let us cancel our stay with no charges, but we opted to spend the night. We were invited to take part in the hotel's evening social program with free refreshments and $1 glasses of wine. The place was very clean and well kept. Our room had a mini-kitchen, couch with chaise seat, desk, table, and bed. There was a coffeemaker with coffee and shampoo, soap, conditioner, and lotion in bathroom dispensers. The kitchen had everything we needed. The premises are very nice with lots of padded lounging furniture outside. There's a wetland and short walking trail by the property. The pool was clean and the pool room was very warm, which made swimming comfortable. Our only complaint was the loud ventilation and pump systems. It was uncomfortably loud in the pool area so we shortened our swimming. The ventilation blowers can also be heard in the outside lounging area. Since both of us suffer from tinnitus, those are serious concerns for us. Other than that, it's a great place, very close to Blossom Music Center, and the staff was friendly and helpful. The price was reasonable. The free breakfast was wonderful, many hot & cold options, and the area was clean and food was kept well stocked.

Not a bad hotel, but stayed in alot better for the price. Room is clean, bright, uncramped, decently decorated, with plenty of power plugins. Great mexican restaurant in walking distance. Showerhead was really poor quality, one of those where the water is anemic and you only get a small portion of your body wet. Bathroom fan broken. Thin plastic toilet seat. Oddly, the TV was set at a right angle to the bed, literally facing away from the bed. Breakfast was bad, worse even than the usual "free" continental hotel breakfast. The last night of our stay the AC ended up breaking in the middle of the night, it ran all night long non-stop, froze the room and leaked on the carpet. Told the staff, they were interested and took a note down to get it fixed, but no apologies, nothing real or effective was offered to make things right.

My stay was great from beginning to end. The check-in process was smooth with no hassle. The staff was very friendly and helpful. The hotel was clean and the room was very comfortable and relaxing. There were several people there with pets, but I heard no barking or noise from any of the other rooms, which was great.

Great hotel for use while visiting cuyahoga valley national park! Only a 15 minute drive. Updated and clean room. Great bath products. Spacious. Good breakfast. Walkable to a couple restaurants. Would definitely stay here again

Staff were all extremely nice and outgoing. Really wanted to help wherever they could.

Excelente